James Brooks
James Brooks at Sloane Toyota of Malvern

James Brooks | Page 13

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

Contact Me
4.8
210 Reviews

Hi, My name is James Brooks and I am a car fanatic. I have owned a vehicle from practically every manufacturer there is, but I have become a Toyota aficionado. I am originally from Chestnut Hill, PA but I now reside in the Chester Springs area. I attended Norwood Academy, La Salle College High School, Temple University and Penn State University. My degrees are in Communications, Marketing, Finance and Electrical Engineering. I previously worked in broadcasting at KYW TV3, and QVC, Inc. as a Producer/Director and Sales expert. I am married with 2 children and 2 Grandchildren & they are my blessings. We have 2 rescue dogs that are a blast. My hobbies include music, as I am Bass Guitar player, classic cars, antiques and HD Video Production. Please feel free to contact me with any questions that you may have about our New & Used car inventory. It would be my pleasure to help you and provide you with the best car buying experience here at Sloane Toyota of Malvern. Thank you, James

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Business Manager, Finance Manager, Zurich Certification

4.8

210 Reviews

Write a Review

210 Reviews of James Brooks

June 12, 2021

Dealership Rating
Employee Rating

James was friendly, professional, and helpful when I was shopping for my new car. He was quick to respond to any questions I had and the process was easy. Would purchase from again! More

by LargeCoffee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Sloane Toyota of Malvern responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

June 12, 2021

Dealership Rating
Employee Rating

James was amazing. Very knowledgeable and kind. Found me the perfect car! He truly knows how to relate to people. Everything went smoothly, thank you. More

by Dan Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Sloane Toyota of Malvern responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

June 12, 2021

Dealership Rating
Employee Rating

NOT GOOD they offered me free rim job took my money and starting threatening me to call home, and im disspointed wow what a service. More

by Joseph rios
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ramiz Khalaf, Debbie Burgess

Jun 14, 2021

Sloane Toyota of Malvern responded

Our records here do not show a customer by this name.

June 07, 2021

Dealership Rating
Employee Rating

James is really friendly and professional. He answered any questions I asked and shared his own experience to help me settle the issue buying a car. More

by NY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Sloane Toyota of Malvern responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 29, 2021

Dealership Rating
Employee Rating

James was very friendly and professional. He Explained everything in specific detail about the car, paperwork we were signing and the dealership. Staff was friendly as well. More

by slarkins88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Seiler, Debbie Burgess , John in finance

Jun 02, 2021

Sloane Toyota of Malvern responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 28, 2021

Dealership Rating
Employee Rating

I had a great experience with buying my car. The people there were so nice and especially James Brooks. His help was was very much needed and if I had the chance to buy another car I would definitely go ba More

by Jayssa Roman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Sloane Toyota of Malvern responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 23, 2021

Dealership Rating
Employee Rating

James was a pleasure to work with; he made the whole process easy and fun. I was in and out the door in a very timely manner! More

by HMH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Sloane Toyota of Malvern responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 15, 2021

Dealership Rating
Employee Rating

James made the purchase of my car so easy! I would recommend him to friends and family. He was great with my kids as well to keep everyone happy More

by cwolk140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Sloane Toyota of Malvern responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 14, 2021

Dealership Rating
Employee Rating

James was very kind and easy to deal with. He never made me feel pressured or obligated to buy the car I was looking at. He was polite and knowledgeable about the vehicle I was interested in. More

by Mtarbsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Sloane Toyota of Malvern responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 10, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and attentive. James, Ed and the rest of the team made the process very smooth while still going into full detail of the process and answering all my questions. Thanks I love m More

by FernandaP321
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto

May 12, 2021

Sloane Toyota of Malvern responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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