James Brooks
James Brooks at Sloane Toyota of Malvern

James Brooks | Page 14

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

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4.8
210 Reviews

Hi, My name is James Brooks and I am a car fanatic. I have owned a vehicle from practically every manufacturer there is, but I have become a Toyota aficionado. I am originally from Chestnut Hill, PA but I now reside in the Chester Springs area. I attended Norwood Academy, La Salle College High School, Temple University and Penn State University. My degrees are in Communications, Marketing, Finance and Electrical Engineering. I previously worked in broadcasting at KYW TV3, and QVC, Inc. as a Producer/Director and Sales expert. I am married with 2 children and 2 Grandchildren & they are my blessings. We have 2 rescue dogs that are a blast. My hobbies include music, as I am Bass Guitar player, classic cars, antiques and HD Video Production. Please feel free to contact me with any questions that you may have about our New & Used car inventory. It would be my pleasure to help you and provide you with the best car buying experience here at Sloane Toyota of Malvern. Thank you, James

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Business Manager, Finance Manager, Zurich Certification

4.8

210 Reviews

Write a Review

210 Reviews of James Brooks

March 21, 2021

Dealership Rating
Employee Rating

Nice experience love my new rav, I need to come back for detail. Covered in mud when I saw it. Chris came out and did a great job,but needs a buff for scratches More

by lcconroy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Sloane Toyota of Malvern responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 29, 2021

Dealership Rating
Employee Rating

Sloan was great to work with. James and Ed took good care of me and seemed to be very honest and up front about the vehicle I was buying. More

by austinstoltzfus322
Recommend Dealer
Yes
Feb 02, 2021

Sloane Toyota of Malvern responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 27, 2021

Dealership Rating
Employee Rating

The dealership has a warm and friendly atmosphere. Kevin was great, made the process of upgrading my leased car very easy! I would definitely recommend to friends and family! More

by heidistarrmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto , Kevin Forget

Jan 29, 2021

Sloane Toyota of Malvern responded

We cannot thank you enough for your wonderful review of Sloane Toyota of Malvern and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 22, 2021

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Employee Rating

It was a pleasure working with James Brooks in getting me into a new 2021 Toyota Corolla SE. He worked hard to get a deal done and made the process so easy. More

by mikevolandt19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Sloane Toyota of Malvern responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 22, 2021

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Employee Rating

I had leased a RAV4 a few years ago & was just starting to look for a replacement. So I decided to go back to Sloane Toyota of Malvern , I was considering going to the Competition to see if I could get a b More

by coy22jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto

Jan 26, 2021

Sloane Toyota of Malvern responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 19, 2021

Dealership Rating
Employee Rating

I had a fantastic experience with James Brooks. He answered all my questions from the start and also moved his schedule around to meet my needs as a busy healthcare worker living/working in Philly. I More

by sbskahan
Recommend Dealer
Yes
Jan 21, 2021

Sloane Toyota of Malvern responded

Thank you for your great review! We're glad to have James on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 19, 2021

Dealership Rating
Employee Rating

Very knowledgeable, customer service oriented, friendly atmosphere. They really care about the customer's that come through their dealership. And now they are my family.. More

by marcusshepardsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Toto, Jay Fayyaz

Jan 21, 2021

Sloane Toyota of Malvern responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 17, 2021

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Employee Rating

I had a seamless sales experience at Sloane Toyota Malvern. I had visited several dealers in the local vicinity but felt best working with Slone & James. I never felt any pressure to make my purchas More

by Schuber2_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Sloane Toyota of Malvern responded

We cannot thank you enough for your wonderful review of Sloane Toyota of Malvern and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 15, 2021

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Employee Rating

Jim was very responsive and easy to work with. He created a very pleasant atmosphere. We’re we’re able to surprise my 16yr old for her Birthday with Jim’s help! More

by gidget.judd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Sloane Toyota of Malvern responded

Gidget, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 15, 2021

Dealership Rating
Employee Rating

First time buyer at Sloane Toyota, they made the transaction swift and easy. James Brooks was very friendly and professional, he provided great assistance. I was able to test drive and negotiate a g More

by jamiehoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Sloane Toyota of Malvern responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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