James Brooks
James Brooks at Sloane Toyota of Malvern

James Brooks | Page 15

Sales Consultant

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

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4.8
210 Reviews

Hi, My name is James Brooks and I am a car fanatic. I have owned a vehicle from practically every manufacturer there is, but I have become a Toyota aficionado. I am originally from Chestnut Hill, PA but I now reside in the Chester Springs area. I attended Norwood Academy, La Salle College High School, Temple University and Penn State University. My degrees are in Communications, Marketing, Finance and Electrical Engineering. I previously worked in broadcasting at KYW TV3, and QVC, Inc. as a Producer/Director and Sales expert. I am married with 2 children and 2 Grandchildren & they are my blessings. We have 2 rescue dogs that are a blast. My hobbies include music, as I am Bass Guitar player, classic cars, antiques and HD Video Production. Please feel free to contact me with any questions that you may have about our New & Used car inventory. It would be my pleasure to help you and provide you with the best car buying experience here at Sloane Toyota of Malvern. Thank you, James

Dealership Experience

8 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Business Manager, Finance Manager, Zurich Certification

4.8

210 Reviews

Write a Review

210 Reviews of James Brooks

January 13, 2021

Dealership Rating
Employee Rating

James was great, professional, friendly, easy to work with. I’ve been to plenty of dealers and this was truly my best experience. He made the deal happen. I was not pressured into anything. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Sloane Toyota of Malvern responded

Hi Jerry and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 07, 2021

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Employee Rating

James was great, I felt confident at every move and he displayed total transparency throughout the whole process—which is always important in the process of buying a car! I’d easily recommend him to frien More

by meaghdrew
Recommend Dealer
Yes
Jan 08, 2021

Sloane Toyota of Malvern responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear James and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 05, 2021

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Employee Rating

Sloane Toyota of Malvern is the simply the best! The entire Staff, from the GM, GSM, Sales Manager, Finance Manager and Sales Consultant were incredible. It was the easiest buying experience that I’ve h More

by jbc.consulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Seiler, Ed Toto , Mike Nasrat, Jeff Friel

Jan 06, 2021

Sloane Toyota of Malvern responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 05, 2021

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Employee Rating

It was great meeting James Brooks through online searching for a new 2021 Highlander. Although my husband was certain that this was the car for us, I wasn’t quite convinced. James answered all my qu More

by amcdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Sloane Toyota of Malvern responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 05, 2021

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Employee Rating

Dealer was easy to work with, ultimately getting us into the right car and a reasonable price. Staff took the time to get to know us, understand our need and helped us to select the right vehicle. More

by pfederic
Recommend Dealer
Yes

Other Employees Tagged: Nicole Carey

Jan 06, 2021

Sloane Toyota of Malvern responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 04, 2021

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Employee Rating

I had a great experience with James. I did not feel pressured into purchasing anything but got the car I wanted at a great price. More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Sloane Toyota of Malvern responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 04, 2021

Dealership Rating
Employee Rating

James was an absolute pleasure to work with. He was extremely patient and helped me make a decision that was best for my needs and budget. I am absolutely thrilled with my new Toyota Highlander from Sl More

by mkaplan0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Sloane Toyota of Malvern responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

January 01, 2021

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Employee Rating

Super helpful and friendly, glad I was able to get my dream car from them!! Kevin was amazing and kind, definitely recommend him. Thank you! More

by henryidrovo75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Straface , Kevin Forget

Jan 05, 2021

Sloane Toyota of Malvern responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

December 06, 2020

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Employee Rating

James was very helpful And upfront help me find my dream car! Everyone was very accommodating and friendly would definitely recommended to anyone looking for a car More

by mada
Recommend Dealer
Yes
Dec 08, 2020

Sloane Toyota of Malvern responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

December 05, 2020

Dealership Rating
Employee Rating

Mohammed is very professional but also a gentleman. Thought you guys gave me a fair deal. Would definitely return in future and recommend to friends. More

by jwdonohue
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Sid'Ahmed

Dec 08, 2020

Sloane Toyota of Malvern responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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