James Christy
James Christy at Russ Darrow Kia of Wauwatosa

James Christy

Sales Manager

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

4.8
164 Reviews

I served the country in the U.S. Navy for over 20 years. Now I'm here serving you & your new vehicle wants, needs and desires. You won't find a harder working management team at any other dealership. We fight with every lender to get you the best terms available. I've been happily married for 20+ years with 2 beautiful girls, 1 grandson & a cat that we inherited. In the little spare time i do get, you might catch my cruising the back roads on my motorcycle or see me at church playing my 5 string bass guitar. We hope you'll become a part of the Team Tosa Kia family!

4.8

164 Reviews

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Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 6 mos

Specialties & Trainings

Achieve Global Professional Selling Skills T3 Trainer

Project Management

View more specialties & trainings

164 Reviews of James Christy

September 16, 2025

Dealership Rating
Employee Rating

I bought a used vehicle that stopped working one hour off the lot the service department stated it would cost 2700 to fix the clutch do to user error total cost plus. Car repair and loan cost would be More

by ACATNAMEDPRETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ajmal Taujoo, Anthony Mendez

Sep 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

September 10, 2025

Dealership Rating
Employee Rating

Staff and management were very approachable, patient and helpful in finding me the perfect vehicle. More

by BEANER.01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Minna Spivey, Anthony Mendez

Sep 10, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Wauwatosa are glad to have you as a customer. Matt Kiscellus matt.kiscellus@russdarrow.com

August 31, 2025

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Couldn’t have asked for a better team to get us into our new Kia Carnival. They were patient with us as we asked questions and worked through the process without rushing us. Wish the dealership was closer t More

by genourse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for your feedback on your recent visit to Russ Darrow Kia of Wauwatosa. It's great to hear that we were able to assist you and that you had such a positive experience. Matt Kiscellus matt.kiscellus@russdarrow.com

July 13, 2025

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Employee Rating

Everyone I spoke to at the dealership was incredibly kind and helpful, most of all Brianna. More

by CHILLOFFICALLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Holbrook

Jul 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Wauwatosa are glad to have you as a customer. Matt Kiscellus matt.kiscellus@russdarrow.com

June 13, 2025

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Normal haggling about money but came to an agreement and purchased a new vehicle. Mostly a pleasant experience. More

by KDORFNER
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Recommend Dealer
Yes

Other Employees Tagged: Joe Towers

Jun 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

Jun 14, 2025

KDORFNER responded

I was pleasantly surprised in making a hassle free purchase. Nice people to deal with.

June 02, 2025

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Employee Rating

It took 4 weeks to get the backplate for the license for my car u called multiple times and I found out that each week I called the order for the backplate wasn't even placed. When I first received the car More

by MAISEM2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sherman Thompson, Brianna Holbrook, Sazare Cunningham, Minna Spivey , Anna Bacigalupo, Ignatius Caracara, Maricel Crantz

Jun 05, 2025

Russ Darrow Kia of Wauwatosa responded

Maise, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

May 27, 2025

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Very nice and clean. The rep was very knowledgeable and was really willing to help us get the vehicle we wanted. More

by RZUELSDORF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Freiheit , Joe (sales)

May 27, 2025

Russ Darrow Kia of Wauwatosa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Kiscellus matt.kiscellus@russdarrow.com

May 25, 2025

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Employee Rating

This our ninth car (7-New, 2-Used) we bought from this dealership. Normally, we work with Mike when buying cars, but he was unavailable. This was our first time meeting Waddy, and after listening to both More

by Fohrward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grayson Ludovicus, Duraymus Waddy-Love, Dogan

May 25, 2025

Russ Darrow Kia of Wauwatosa responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

May 12, 2025

Dealership Rating
Employee Rating

Everyone was pleasant and helpful. The process was quick and efficient. Everything was done well. More

by DUNAWAYW
Recommend Dealer
Yes

Other Employees Tagged: James Christy

May 12, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Kiscellus matt.kiscellus@russdarrow.com

May 10, 2025

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Employee Rating

Great service and very professional sales process. We would recommend and will likely be back. More

by DAVIDFRANKWI
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano , Grayson Ludovicus, Malvin

May 10, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

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