"I loved dealing with James Johnson of Richmond Fors"
My experience was great and the salesman James Johnson was great to work with and he catered to our every wish. Richmond ford was very helpful in getting the car we wanted.
"Overwhelming at first but the Best and Blessed experience."
All of the different individuals with whom I spoke with were from; customer service, sales, management, finance were welcoming, respectful, attentive and really organized. I am thankful to have received great customer service from Mr. Kevin Chillin over the phone from day 1, Once I came into the dealership, Mr. Josh Ross was very professional and informative. His patience and dedication to his work really spoke volumes he helped me to pick the best car which I am overjoyed to call "my first car". He even put my new license plates up once I received them in the mail. Be blessed Mr. Josh Ross. Thank you to Mr. James Craft for checking in and saying that "congrats, I can feel the excitement". That made me joyous. Thank you Mr. Dino Faupel for welcoming me and saying "congrats on my new car with a firm handshake and bright smile". In the end it was with Mr. Micheal Jackson who finally helped me to sign and seal the final paperwork. Overall the entire team were excellent. I came in looking to buy a used car and in the end I ended up with a used/New car which I am humbly grateful to call my own.
Thank you to you all and team, for all of your service.
"Great service from JR."
Great service. I left with a high sense of satisfaction with my purchase. I appreciate everything JR did for me. He kept it real with me and that added confidence to my decision.
"James "JR" Craft is amazing!!!"
There is nothing fun about buying a new car, but JR made it as quick, easy, and painless as it's capable of being. He was absolutely on point from start to finish and made the entire experience comfortable, and frankly, his attitude made it FUN. If you go to Richmond Ford, ask for JR. I promise, you won't be disappointed.
"JR and Richmond Ford Lincoln sales review"
My overall experience with JR and the staff at Richmond Ford was excellent. JR was very professional and I felt like I was buying a new car from a friend. The sales manager was great as well as the finance department. They didn’t push me when I declined accessories and extended warranty options. I will go back to Richmond Ford when my wife needs a new vehicle. Even other staff members working there would acknowledge me and say hello. You can tell they want to make a good experience for the customer
"Worked a great deal with us!"
Went in to look at a used minivan for work and were helped by James 'JR' Craft, a salesperson. JR and the rest of his team worked with us back and forth as we tried to hammer out the best deal. We had many more vehicles that came up in our search but, we had such a pleasant experience even during the haggling, that we went with them. It was straight up, old school and I feel that we all walked away as winners.
Jr wouldn't let me leave without the car for me and trust me I tried lol but I'm glad he didn't bc I love it
"Friendly and fast"
My salesman name is James "JR" Craft and he was very friendly and knowledgeable. He was top notch! I recommend everyone to this guy and this dealership!!
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"If It wasn’t for the great personality and salesmanship."
The salesman James JR Craft really sold us that car. I probably would of left not really be satisfied with what I saw. But, he didn’t stop there he saw the look on my face and he just said tell me what you want I’m here for you. JR went the extra mile and he didn’t stop until he found my car.The Finance man was also good but I can’t remember his name.
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