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James Crowe
James Crowe at BMW of Ramsey

James Crowe | Page 8

Service Director

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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rated
110 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

40 yrs, 11 mos

not yet
rated

110 Reviews

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110 Reviews of James Crowe

May 25, 2023

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Employee Rating

They are very efficient and professional. Jim Crowe is a wonderful service manager and extremely helpful. More

by CVOORHEES16
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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May 26, 2023

BMW of Ramsey responded

Thank you for taking the time to share these kind words for Jim and the rest of our service team here at BMW of Ramsey. We hope to have the opportunity to provide you efficient and professional service again down the road.

May 24, 2023

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Employee Rating

Great service! In and out! Highly recommend to my friends and family! Dominick is a great technician! More

by Dmolinini524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero , Anthony Candela, Juan Ferreiras, Jorge Pinero

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May 25, 2023

BMW of Ramsey responded

We appreciate you taking the time to recommend our team member, Dominick. Providing both quality and efficient work is what our technicians strive for, and we will be sure to share your kind remarks with him. Until your next due service, safe travels.

May 20, 2023

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Excellent care, hospitality, and communications. James goes above and beyond what is expected from a service visit. Highly recommended More

by YEVGENIV.KENSHYAN23@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: James Crowe

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May 22, 2023

BMW of Ramsey responded

Hello, Our BMW of Ramsey team was delighted to help you during your appointment. Thank you for recommending us!

May 16, 2023

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Kenny is the best.   Didn’t have an appointment and he said no problem I’ll take care of it.  Got me in and out without a hitch and even put some armor all on my tires. More

by Randy Vaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Casares

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May 17, 2023

BMW of Ramsey responded

Hello Randy, thank you for thinking of our team at BMW of Ramsey when you needed maintenance on your vehicle. We are pleased to hear of the level of care provided by our team member, Kenny, and look forward to working with you and your 03 BMW 540 in the future.

May 15, 2023

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Very professional and helpful. Kept in touch with me for the duration of the service More

by jmorano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2023

BMW of Ramsey responded

Thank you for sharing your experience with the service team here at BMW of Ramsey. Working with you was a pleasure, and we are happy to see you felt the same for our team. If there is anything we can do to help in the future, don't hesitate to reach out.

May 11, 2023

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Employee Rating

Although we had a challenging situation with our car being serviced, James and Kenny handled it very well. They were patient, responsive and courteous answering and addressing our concerns and driving o More

by bdopiera
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Crowe, Kenny Casares

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May 12, 2023

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 10, 2023

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Employee Rating

Ted was a huge help and very knowledgeable! He got my x3 fixed very quickly. More

by Andrewd1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Betsch , Anthony Candela, Jorge Pinero

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May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 12, 2023

BMW of Ramsey responded

Hey Andrew, thank you for bringing you X3 to our team at BMW of Ramsey for service. Ted and team are happy to have had you back on the road in no time. Until your next visit, safe travels!

May 07, 2023

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Excellent service and fantastic customer experience. the car was repaired as promised. I had a loaner and the total time spent in the dealership was about 5 minutes. More

by ANDREY
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Recommend Dealer
Yes
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May 15, 2023

BMW of Ramsey responded

Hey Andrey, thank you for trusting our team to provide quality and timely service for you and your vehicle. Working with you was a pleasure and we hope to have the opportunity to do so again soon.

April 28, 2023

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Employee Rating

The attention to detail shown consistently by my service advisor Ted Conteleone is the reason this dealership gets such high marks. Ted goes above and beyond the call of duty. More

by BYRON.KERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristen Perwas , Tim Gallagher, Ted Conteleone

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May 02, 2023

BMW of Ramsey responded

Hey Byron, thank you for taking the time to highlight the high-level of service provided by our team member, Ted. We are happy to know he has gone above and beyond to ensure you and your BMW receive excellent service. The team here at BMW of Ramsey looks forward to your next visit with us.

April 27, 2023

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Employee Rating

They did a great job on getting me in and out without even making a appointment. They explained everything over text and videos. I had a great experience and I even got my car washed! More

by ALI31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

BMW of Ramsey responded

Hey Ali, thank you for sharing your experience with James and team here at BMW of Ramsey. We are happy to have gotten you in and our of service in an efficient manner, even without an appointment. If there is anything we can do to help in the future, please don't hesitate to reach out.

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