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James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
818 Reviews
4.8

818 Reviews

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818 Reviews of James Fuhs

April 30, 2025

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Employee Rating

Wonderful experience. The paperwork was ready when I arrived. The work was completed well in advance of what they told me. Your rating system though leave something to be More

by JAY.RAMEY
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson , Nick

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April 30, 2025

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Always responsive to our requests & service! James Fuhs ensures our Edge SEL service needs are met according to our requests.👍 More

by MHFITCH.Z4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We appreciate your kind words about James and the service he provides for your Edge SEL. At Folsom Lake Ford, we're dedicated to ensuring all your service needs are met. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 29, 2025

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Great service and Great people. Friendly and communicated very well. would definitely recommend to friends and family. More

by Oabualnil
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Recommend Dealer
Yes
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April 29, 2025

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James was very prompt. He explained everything in a way that was easy to understand. He let us know that our tires were starting to get warn and gave us a printout of pri More

by silntwolf
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Recommend Dealer
Yes
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Apr 30, 2025

Folsom Lake Ford responded

Thank you, for your wonderful review! We're thrilled to hear that you had a great experience with us at Folsom Lake Ford. It's our goal to ensure everything is clear and that our customers are well-informed about their vehicle's needs. We appreciate your feedback and look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2025

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Great service. Easy, convenient and fast. Would recommend coming here for services vice and parts More

by BACKDAVID1
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 28, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the great service you received at Folsom Lake Ford. It's fantastic to hear that you found our service to be easy, convenient, and fast. We look forward to seeing you again for any future service or parts needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2025

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Joshua was awesome, patient and helped through the whole process. I am so happy with the vehicle I purchased. More

by NATHANDOMEIER12
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Joshua Rozenburg

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Apr 28, 2025

Folsom Lake Ford responded

Thank you, for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Folsom Lake Ford. It's great to know that our team, especially Joshua, was able to assist you patiently throughout the process. Enjoy your new vehicle, and we look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 26, 2025

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Excellent customer service. Always goes above and beyond my expectations. Jay Ford service writer has the customers best interest. I highly recommend Folsom Lake Ford. More

by GLENRDELGADO
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Recommend Dealer
Yes
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Apr 26, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you had an excellent experience with our customer service and that Jay went above and beyond for you. Your recommendation means a lot to us at Folsom Lake Ford. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 25, 2025

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Luis is the best. Always great to get help from Luis and the whole department. More

by GK16
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Luis Legarda

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Apr 26, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Luis and our team provided you with great assistance at Folsom Lake Ford. We appreciate your support and look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

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I was in and out in under a 1/2 hour. The service department solved my problem without any fuss and even showed me exactly what was the problem with photos. Excellent customer service. Hi More

by denniswade123
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Folsom Lake Ford responded

Thank you for your fantastic review, Dennis! We're glad to hear that you were in and out in no time and that our service department was able to solve your problem efficiently, even providing photos for clarity. At Folsom Lake Ford, we strive to deliver excellent customer service, and your recommendation means a lot to us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

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Employee Rating

Excellent customer service and price. I bring my truck to Folsom Lake Ford exclusively now after experiencing nothing but top tier service. The staff is very friendly and the price is low More

by NickB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Nick! We're thrilled to hear that you have had such a positive experience with us at Folsom Lake Ford. Providing excellent customer service and competitive pricing is our priority, and it's great to know that you're enjoying our team and efficiency. We look forward to continuing to serve you and your truck in the future! Please feel free to share your experience with others. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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