Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

Contact Me
4.8
892 Reviews
4.8

892 Reviews

Write a Review

892 Reviews of James Fuhs

July 22, 2025

Dealership Rating
Employee Rating

Busy but not too busy. Wish I had caught the person's name that helped me. He greeted me politely and professionally. He put my new car on my profile. He has a nice smile a More

by KPSYCHOROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 22, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Folsom Lake Ford. It's great to know that our team member provided you with excellent service and made your visit enjoyable. We appreciate your kind words and hope you'll come back to see us again soon for any of your automotive needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2025

Dealership Rating
Employee Rating

We get all our needed maintenance here. They are very courteous, efficient, and spot on. Why go anywhere else?! More

by daschka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2025

Folsom Lake Ford responded

Thank you for your fantastic review! I appreciate your continued trust in Folsom Lake Ford for your maintenance needs. Our team is dedicated to providing courteous and efficient service, and we're thrilled to hear that you’ve had such a positive experience. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2025

Dealership Rating
Employee Rating

But I’ am disappointed as the problem was not fixed I am scheduled to return this coming Tuesday More

by RUPPERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 20, 2025

Folsom Lake Ford responded

Thank you for sharing your experience with us, Ruppert. I understand your disappointment regarding the unresolved issue. I appreciate your patience. If there's anything specific you'd like us to prepare for your appointment, please feel free to reach out to me directly at Folsom Lake Ford. We look forward to assisting you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 14, 2025

Dealership Rating
Employee Rating

I brought my car in on Saturday, it got done the same day. The advisors and service were a great help thank you so much. More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We at Folsom Lake Ford are thrilled to hear that your car was attended to promptly and that our advisors provided you with great assistance. We appreciate your kind words and look forward to seeing you again for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 14, 2025

Dealership Rating
Employee Rating

Customer service was good, very friendly and professional. I come back next time also for purchase my new car and for service my truck. More

by AMINFARHANG86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 14, 2025

Folsom Lake Ford responded

Thank you for your kind words, Amin! I'm thrilled to hear that you had a great experience with our team at Folsom Lake Ford. It's wonderful to know you'll be coming back for your new car and truck service. We look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 14, 2025

Dealership Rating
Employee Rating

My service was exceptional. I really appreciate the way Folsom Ford conducts their business and customer service. More

by russheinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley

Report | Print
Jul 14, 2025

Folsom Lake Ford responded

Thank you for your kind words, Russ! I truly appreciate your feedback and am thrilled to hear that you had an exceptional experience with us at Folsom Lake Ford. Our team works hard to provide top-notch customer service, and it's wonderful to know it made a positive impact. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 13, 2025

Dealership Rating
Employee Rating

Well all the staff is friendly and helpful. The dealership itself is very clean. Now , the Service/ Quicklane Advisor James Willis he's the best very friendly and walked us through every charge More

by brcollett84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Willis, outstanding

Report | Print
Jul 14, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our staff, especially James. It's fantastic to hear that he provided you with friendly and thorough service during your visit. We take pride in keeping Folsom Lake Ford clean and welcoming for our customers. Thank you for recommending us, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 13, 2025

Dealership Rating
Employee Rating

kept us uo to date on our transactions and gave us water and play room for daughter More

by DANIEL.BARRIOS97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wrigley, Paul Campagna

Report | Print
Jul 14, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Daniel! We at Folsom Lake Ford are delighted to hear that we kept you updated on your transaction and that your daughter enjoyed the playroom. We strive to make every visit comfortable and enjoyable for our customers and their families. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2025

Dealership Rating
Employee Rating

The service itself was good. I didn’t appreciate hearing the shuttle driver express his political opinions by saying we should our grizzly bears at the border… very inappropriate More

by CHADGUYINSAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 13, 2025

Folsom Lake Ford responded

Thank you for sharing your feedback with us. I'm glad to hear that you had a positive experience with our service, but I understand your concerns regarding the shuttle driver’s comments. At Folsom Lake Ford, our team strives to maintain a professional environment for our customers. We also appreciate your suggestion about the 30k service. It's important to us that our customers are informed about necessary maintenance, and we will work on improving our communication in that regard. Please feel free to reach out to me directly if you have any further questions or concerns. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2025

Dealership Rating
Employee Rating

Service was excellent however I was put on hold for 15 minutes waiting to request to get my ride Way too long to wait. Wayne was there very ptompt More

by RUPPERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 13, 2025

Folsom Lake Ford responded

Thank you for your feedback, Ruppert! I'm glad to hear you received excellent service from Wayne at Folsom Lake Ford. I appreciate your patience during your wait time and understand that 15 minutes can feel quite long. Your experience is important to us, and we'll consider your comments to improve our service. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
2
...
90

Dealership Inventory (521 Vehicles)

used 2022 Ford Edge car, priced at $26,117
2022 Ford Edge
used
Oxford White exterior
Automatic
All-wheel Drive
$26,117
View Details
used 2022 Ford Explorer car, priced at $31,469
2022 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$31,469
View Details
used 2023 Kia Sportage Hybrid car, priced at $27,439
2023 Kia Sportage Hybrid
used
Gravity Gray exterior
Automatic
All-wheel Drive
$27,439
View Details
used 2022 Ford Explorer car, priced at $31,395
2022 Ford Explorer
used
Star White exterior
Automatic
Four-wheel Drive
$31,395
View Details
used 2022 Kia K5 car, priced at $21,957
2022 Kia K5
used
Ebony Black exterior
Automatic
Front-wheel Drive
$21,957
View Details
used 2023 Toyota Camry car, priced at $29,816
2023 Toyota Camry
used
White exterior
Automatic
Front-wheel Drive
$29,816
View Details
View All Inventory