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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
998 Reviews
4.8

998 Reviews

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998 Reviews of James Fuhs

November 05, 2025

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Employee Rating

James was very helpful. We were quoted by Lacey that it would only take half a day and it took from 9:00 am to around 4:30pm. More

by NEVADA0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Folsom Lake Ford responded

Thank you for your feedback! I am happy to know that James was helpful during your visit to Folsom Lake Ford. I appreciate your patience regarding the timeframe for your service. Our goal is to provide excellent service, and your input helps us improve. We hope to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 05, 2025

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James is the man. Professional, courteous, and prompt with service. Truck is in good hands More

by BOBJAMES04
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Folsom Lake Ford responded

Thank you, Bob! I truly appreciate your kind words about your experience at Folsom Lake Ford. I'm glad to hear that you found James to be professional and prompt. Your truck is indeed in good hands with us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 04, 2025

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Michael provided us with excellent service; he was patient and thorough, and we are very happy to have bought this car. More

by BANGBANGBANG220
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Mike Wrigley

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Nov 04, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We're pleased to hear that Michael provided you with excellent service and that you're happy with your new car. At Folsom Lake Ford, we strive to ensure our customers have a great experience. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 04, 2025

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I received exceptional service, I was updated regularly on the progress of my service. You have a customer for life. More

by MRSLORUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Laughlin, Linda Carpenter

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Nov 04, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you received exceptional service and appreciated the regular updates. At Folsom Lake Ford, we strive to create lasting relationships with our customers. We look forward to serving you for many years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 01, 2025

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They were great, took care of the issue fast and got my vehicle back on the road. More

by UAWLADYBUG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2025

Folsom Lake Ford responded

Thank you for your kind words! I am thrilled to hear that our team at Folsom Lake Ford was able to address your issue quickly and get your vehicle back on the road. We appreciate your feedback and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 01, 2025

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The only issue was eventhough I had an aapointment and arrived at that time, it was a half hour before a service advisor checked me in. More

by codfamilytrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2025

Folsom Lake Ford responded

Thank you for your feedback. I appreciate you bringing this to our attention. It's important to us that your experience at Folsom Lake Ford is smooth and efficient. I am glad you chose us for your service and hope you'll reach out to me directly if you have any further concerns. We look forward to serving you better in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 31, 2025

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I love working with Jaye Ford. This dealership is the best dealer great customer service! More

by STERLING.E.TOM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaye Ford

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Nov 01, 2025

Folsom Lake Ford responded

Thank you for the wonderful review! It's great to hear that you had a great experience with Jaye at Folsom Lake Ford. Our team is dedicated to providing excellent customer service, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 30, 2025

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Great work. Thank you for keeping us safe by taking care of the truck and all its check ups. More

by tonigurlcmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Folsom Lake Ford responded

Thank you for your kind words! We at Folsom Lake Ford appreciate your trust in us to keep your truck in top shape. It’s our pleasure to ensure your safety on the road. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 30, 2025

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Early morning appointment. I was in and out in the promised time frame. Staff was friendly and professional. More

by BRIANKSTRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Brian! I am thrilled to hear that your early morning appointment went smoothly and that our staff provided you with friendly and professional service. We appreciate your feedback and look forward to seeing you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 29, 2025

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Employee Rating

My check engine light went on so I brought it in on a Friday. I had to use the shuttle service, which was very good. It was a bit hard to get someone to communicate with me what was wrong with my vehic More

by mlipford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Folsom Lake Ford responded

Thank you for sharing your experience. I understand that clear communication about your vehicle’s repair and shuttle service is important. At Folsom Lake Ford, we aim to keep customers informed throughout the process, and your feedback helps us review how we coordinate updates and explain repairs. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your satisfaction is important to us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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