James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs | Page 2

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of James Fuhs

May 15, 2024

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Employee Rating

Great Customer Service. Staff is accommodating and friendly. Car is always delivered on time and at the costs per the estimate. More

by JOHN.COOGAN
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Folsom Lake Ford responded

Thank you, John, for your kind words! Ensuring timely delivery and transparency in costs are our priorities at Folsom Lake Ford. We appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

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Employee Rating

I have been very happy with the service at Folsom Lake Ford. Hope it continues More

by IRON2ANVIL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 20, 2024

Folsom Lake Ford responded

Thank you for your kind words! We are thrilled to hear that you are very happy with the service you received at Folsom Lake Ford. Rest assured, we are committed to maintaining high standards to ensure your continued satisfaction. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

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My experience with the Folsom Ford dealership this past weekend was outstanding. The service department technician was outstanding. Went in for an oil change and didn’t have to wait more than an hour outst More

by HARRISONTKK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 17, 2024

Folsom Lake Ford responded

Thank you so much for your kind words! I am thrilled to hear that you had an outstanding experience with the service department at Folsom Lake Ford. Providing efficient and top-notch service is always our priority. I appreciate your recommendation and look forward to assisting you with all your Ford needs in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 12, 2024

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The staff is very tentative and professional. They explained to me the issue and how they solved it. Since I waited for my vehicle in the dealer. They made sure to have my truck ready as soon pos More

by GGAMINO7
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Folsom Lake Ford responded

Thank you for sharing your experience at Folsom Lake Ford! We are delighted to hear that our staff provided you with attentive and professional service. Customer satisfaction is our top priority, and we strive to ensure efficient and effective solutions for our customers. We appreciate your kind words and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 12, 2024

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Great service. Every thing was done quickly. Truck was left clean and ready to go as promised, thanks again for a well done job More

by RAMIREZ.SUE
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Folsom Lake Ford responded

Thank you, Sue, for the kind words! We're thrilled to hear that you had a positive experience with us at Folsom Lake Ford. We take pride in providing efficient service and ensuring your truck was clean and ready to go. We appreciate your business and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 11, 2024

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Service agent was very informative and helpful. There were no fake charges or anything, and he gave as much specific information as was requested. 10/10 More

by Azing
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2024

Folsom Lake Ford responded

Thank you for sharing your positive experience at Folsom Lake Ford! We are delighted to hear that our service agent provided you with informative and helpful assistance, free of any unnecessary charges. We appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 10, 2024

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Employee Rating

Quick and easy! James makes me feel like I am his most important customer! He always has nice things to say to me. More

by ovjthrone
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 16, 2024

Folsom Lake Ford responded

Thank you for the lovely review! We are thrilled to hear that James provided you with exceptional service and made you feel valued. We appreciate your kind words and look forward to serving you again at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 10, 2024

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It's nice having a good reliable Ford dealership nearby that can pickup my vehicle and drop off for service. More

by WIZBANG44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Folsom Lake Ford responded

Thank you for sharing your positive experience with Folsom Lake Ford! We are delighted to hear that our pickup and drop-off service made servicing your vehicle convenient. We look forward to continuing to provide you with reliable service in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 10, 2024

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Great service as always - we live FLF never disappointed. Truck is always ready and waiting More

by HOPEANELLI
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Folsom Lake Ford responded

Thank you, Hope! We are thrilled to hear that you had a positive experience with us at Folsom Lake Ford. It's always a pleasure to have your truck ready and waiting for you. We appreciate your loyalty and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 10, 2024

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Best dealership service center experience in 30 yrs of car ownership with 11 separate vehicles. Professional, honest, efficient and I am confident a service or repair was done properly every time. More

by Blue Lightning
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Sexton and James Willis

May 16, 2024

Folsom Lake Ford responded

Thank you for taking the time to share your amazing experience with Folsom Lake Ford! We are thrilled to hear that our team provided you with professional, honest, and efficient service. We are dedicated to ensuring that every service or repair is done properly, and we are glad to have earned your confidence. We appreciate your continued trust in us and look forward to serving you and your vehicles in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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