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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,048 Reviews
4.8

1,048 Reviews

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1048 Reviews of James Fuhs

December 28, 2025

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Employee Rating

Great service, fast repair. I will definitely be coming back for all my service and repair needs. More

by MOESZY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We're happy to hear that you experienced great service and fast repairs at Folsom Lake Ford. We look forward to seeing you again for all your service and repair needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 25, 2025

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Their DMV department registered my cars to the wrong state. Been trying to contact them for three weeks and every time is they’re out of office. Now that I’m registered to the wrong state, they overchar More

by JOEBZELL
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
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Dec 25, 2025

Folsom Lake Ford responded

Thank you for sharing your experience, Joe. I understand your concerns regarding the incorrect registration of your vehicles and how this has affected both your fees and follow-up efforts. At Folsom Lake Ford, we aim to provide accurate registration services and timely support, and your feedback helps me recognize the impact this situation has had on you. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your input is appreciated. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 25, 2025

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Employee Rating

The dealership has always treated me fairly and communicated in a timely manner. Service department has been great. I feel like I'm seriously getting the best technicians in the world to maintain m More

by MVTEACHER
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you feel treated fairly and appreciated the communication from our team at Folsom Lake Ford. It’s great to know that our service department has met your expectations and that you trust our technicians with your truck. We aim to provide convenient services like our shuttle for our customers. We look forward to seeing you again for your next appointment! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 25, 2025

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James at the Quick Lane desk is wonderful. He pays attention to detail, is thorough and always has a kind word. More

by GARY@GALEGOLFPRO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Gary! I'm thrilled to hear that James at the Quick Lane desk provided you with such attentive and thorough service. Your kind words mean a lot to us at Folsom Lake Ford. We look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 24, 2025

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I was very pleased with the service I received yesterday. The communication and speed in completing the job was above expectations! More

by JUL.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: A black service gentleman (I didn't get his name) was also VERY helpful!

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Dec 24, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that you were pleased with the service at Folsom Lake Ford. Our team strives to provide excellent communication and efficient service, and it's great to know we met your expectations. Looking forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 24, 2025

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Gary Katz was my salesperson at Folsom Lake Ford . Gary was very polite, professional and helpful through the entire process of purchasing my 2025 Ford Maverick Lariat. He made the whole process very More

by ste670ler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Gayle Blackwell, Ernest Arvin, Matt Furnhoff , Gary Katz

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Dec 25, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Gary provided you with such a positive experience while purchasing your 2025 Ford Maverick Lariat. At Folsom Lake Ford, we strive to make the buying process as easy as possible, and it’s great to know we achieved that for you. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 23, 2025

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Great service, quick turnaround, service technician, service writer all was top rated, thank you all. More

by anthonycapone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Veilleux

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Dec 23, 2025

Folsom Lake Ford responded

Thank you for your review, Anthony! I appreciate your kind words about the service technician and service writer at Folsom Lake Ford. I am glad you had a great experience with us and that we were able to provide quick turnaround service. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 23, 2025

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Employee Rating

First of all, they said my car was ready. Then when I showed up they made me wait 30 minutes for them to finish paperwork. They also told me they would wash the car. They didn’t wash the car. More

by JESSICAMYERS179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 24, 2025

Folsom Lake Ford responded

Thank you for sharing your experience with us, Jessica. I understand your frustration regarding the delays and the condition of your vehicle upon pickup. Your feedback is valuable, and I appreciate you bringing these concerns to our attention. We always strive to meet our customers' expectations, and I encourage you to contact me directly at Folsom Lake Ford to address these issues. Thank you again for your feedback. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 22, 2025

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Employee Rating

Service experience was excellent, employee James at the front desk helped me with all my questions. He was very good at customer service. While I was waiting he provided me updates about the service and wa More

by BHELA227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Bhela! I'm thrilled to hear that you had an excellent service experience at Folsom Lake Ford, and that James was able to assist you so well. I appreciate your kind words about his customer service and updates during your visit. We hope to see you again soon, whether it's for service or to test drive one of our new cars! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 20, 2025

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Employee Rating

Excellent staff and service. James Jerkovich was especially helpful and the recall fix was completed while I waited. More

by CULLYSACTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Jerkovich

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Dec 21, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience at Folsom Lake Ford and that James was able to assist you effectively. We appreciate your kind words and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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