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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 120

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,196 Reviews
4.8

1,196 Reviews

Write a Review

1196 Reviews of James Fuhs

January 16, 2024

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Employee Rating

I am grateful they fixed the oil pan leak under warranty. . My loaner was a new car so kind of afraid to drive much. More

by KENSU2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jan 20, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

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I was able to make an appointment for my Ford Explorer on a day that was convenient for my schedule. More

by teresagcrowley
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 19, 2024

Folsom Lake Ford responded

We appreciate you for letting others know about your experience, Teresa! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

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Employee Rating

Always great service. Why 15 word minimum. Jim is a great guy to work with. I really hate this 15 word minimum on this form STUPID! More

by LANCEMOLINARI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Dobbins

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Jan 19, 2024

Folsom Lake Ford responded

Lance, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

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James provided great service and the work was completed in a timely manner. Much appreciated! More

by DOUG.VANORDER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Folsom Lake Ford responded

Hello Doug! It is great to hear about your recent service experience. I will certainly pass on your feedback to James as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 12, 2024

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Employee Rating

Great customer service took extra time to be sure we understood everything about this car More

by CindyY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor park

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Jan 17, 2024

Folsom Lake Ford responded

Cindy, it is important our customers feel completely confident with the customer service they receive and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Jan 18, 2024

CindyY responded

Thank you for your service. You guys are doing a wonderful job

January 12, 2024

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Employee Rating

Fast and professional service from Folsom Lake Ford as has always been my experience. Thanks! More

by Hmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Folsom Lake Ford responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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