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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 121

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,262 Reviews
4.8

1,262 Reviews

Write a Review

1262 Reviews of James Fuhs

February 06, 2024

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Employee Rating

Is a very good experience. I had a very pleasant experience with the counter people, and it was done on time or earlier made for a very convenient eventful day. More

by DONDOG59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasant experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 06, 2024

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Great Service. Provide me options with savings. The service was fairly fast, I waited in for my vehicle. More

by saahmadzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2024

Folsom Lake Ford responded

We sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2024

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All staff were professional and courteous. Gary Katz on the sales side was amazing to work with. He answered our questions thoroughly and took the time to listen and ask his own questions to h More

by ZWALKER359
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins , Paul Campagna, Gary Katz

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Feb 07, 2024

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2024

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I was helped with fixing my car even without an appointment.. the person who helped me pushed my car through even through to get checked out and fixed within the same day.. he didn’t have to do tha More

by ILOVELAMONTCARTER2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins , Paul Campagna

Print
Feb 08, 2024

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2024

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Lacey really took excellent care and the service was on time and efficient. Best service around. More

by JIM.CLIFTON
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Recommend Dealer
Yes
Print
Feb 08, 2024

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Jim. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2024

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Employee Rating

Everything was taken care of in a timely and efficient manner. Luis always does a great job. My car was done when promised. More

by BDMAIMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Legarda

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Feb 08, 2024

Folsom Lake Ford responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with Luis and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

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Employee Rating

Service was quick and friendly. I did not have to wait long, and everything was explained to me clearly when the work was done. More

by sickmaven33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Feb 08, 2024

Folsom Lake Ford responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and I can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

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Polite, friendly, efficient service . Well organized from the daybi called for the appointment. Good work @ More

by THINKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 08, 2024

Folsom Lake Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

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Employee Rating

Everyone was very friendly, and the service was performed quickly. there were a lot of extras that were included in my regular service More

by HMOORE5424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 08, 2024

Folsom Lake Ford responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

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Employee Rating

Excellent customer service and friendly staff, from check in to check out. We’re very happy with the dealership from purchase to service. More

by GRPORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 08, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to let me know how happy you are with your experience with us! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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