James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 126

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,262 Reviews
4.8

1,262 Reviews

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1262 Reviews of James Fuhs

January 19, 2024

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Employee Rating

excellent. The tech was thorough and courteous. Checked my batteries and found needing replacement. Very thankful! More

by DEAN.WOLFF
Service Price Transparency
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Recommend Dealer
Yes
Jan 24, 2024

Folsom Lake Ford responded

Thank you for providing this amazing feedback, Dean! Our team really appreciates your comments and I hope that you will visit us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 18, 2024

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Luis the service associate was friendly & very helpful. I came in for a recall issue & he found another recall to be done. I also told him about the slight battery issue I was having & that the auto sta More

by erwinheieck
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Recommend Dealer
Yes

Other Employees Tagged: Luis Legarda

Jan 24, 2024

Folsom Lake Ford responded

Erwin, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luis and our service team. If there is anything more that we can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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They provide great service each time we go in. We come all the way from Wheatland because Folsom lake ford provides such excellent service! More

by TLYNNGARCIA1
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Recommend Dealer
Yes
Jan 22, 2024

Folsom Lake Ford responded

I sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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Service was done as scheduled and in a timely manner so that I was able to wait for the car. More

by CHUCK76
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Recommend Dealer
Yes
Jan 22, 2024

Folsom Lake Ford responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Folsom Lake Ford, we value our customers and we look forward to seeing you down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 17, 2024

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The service was great and done sooner than expected. Pickup was easy and all the staff was super friendly. More

by MOESZY
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Recommend Dealer
Yes
Jan 20, 2024

Folsom Lake Ford responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

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Good job thank you, see you soon again and again, and again and again snd again. More

by KALAYDINELIEH
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Recommend Dealer
Yes
Jan 20, 2024

Folsom Lake Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

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I am grateful they fixed the oil pan leak under warranty. . My loaner was a new car so kind of afraid to drive much. More

by KENSU2
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Recommend Dealer
Yes
Jan 20, 2024

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

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I was able to make an appointment for my Ford Explorer on a day that was convenient for my schedule. More

by teresagcrowley
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Recommend Dealer
Yes
Jan 19, 2024

Folsom Lake Ford responded

We appreciate you for letting others know about your experience, Teresa! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

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Always great service. Why 15 word minimum. Jim is a great guy to work with. I really hate this 15 word minimum on this form STUPID! More

by LANCEMOLINARI
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Dobbins

Jan 19, 2024

Folsom Lake Ford responded

Lance, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 13, 2024

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James provided great service and the work was completed in a timely manner. Much appreciated! More

by DOUG.VANORDER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Folsom Lake Ford responded

Hello Doug! It is great to hear about your recent service experience. I will certainly pass on your feedback to James as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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