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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs | Page 125

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,262 Reviews
4.8

1,262 Reviews

Write a Review

1262 Reviews of James Fuhs

January 22, 2024

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Employee Rating

Service was good. Scheduling was easy and proactive. Truck was ready when committed it would be. More

by CRAIG.DIGHERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2024

Folsom Lake Ford responded

Thank you for your wonderful feedback, Craig. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 21, 2024

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Great experience in every aspect, including scheduling, prompt and courteous attention at the service enter, a comfortable waiting area, and shorter than anticipated wait. Very satisfied as always. More

by BOWERSJ0
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Workmanship
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Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

Service was excellent, like how was greeted and help with my concerns on my vehicle More

by BCHAIDEZ4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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James was very professional and ensured I was well taken care of. 10/10 experience working with James! More

by GLITCH02
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

I am so glad we could take care of all of your needs at Folsom Lake Ford. Thank you for giving this feedback; I will be sure to share it with the team! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

Folsom lake ford is the only dealer in the whole country that I trust. I have had three different trucks and vans serviced with them and they go above and beyond. They have highly experienced techs and can More

by IAN.MEMORY.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know our team went above and beyond. If you have any additional comments and/or questions, please feel free to contact us directly! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Perfect service and communication excellent customer service and the tech was on time and finished without issues More

by ARMIN.BECK
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Service Communication
Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

Thank you for taking the time to leave this 5-star rating, Armin! We hope to work with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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I was able to get in and out of there quickly! Fantastic service! Thank you so much! More

by Jeremiah
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Recommend Dealer
Yes
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Jan 25, 2024

Folsom Lake Ford responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Jeremiah! It's wonderful to hear that our staff at Folsom Lake Ford was able to provide you with a fantastic service! I really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

Service was great. James was the best & helped me by providing me information about my Edge I had no idea how to obtain! More

by SPYLADY15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Jan 25, 2024

Folsom Lake Ford responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Folsom Lake Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 20, 2024

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Employee Rating

The service advisor was friendly and knowledgeable. She coordinated the service with a minor repair so I wouldn’t have to go back. Excellent service!!! More

by edschmidt12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Brigitte

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Jan 25, 2024

Folsom Lake Ford responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 19, 2024

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Employee Rating

As always team completed the work quickly and efficiently. We would like to thank the Folsom Lake team. More

by ROBATHOME
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Recommend Dealer
Yes
Print
Jan 24, 2024

Folsom Lake Ford responded

Thank you so much for your glowing review, Rob! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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