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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
916 Reviews
4.8

916 Reviews

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916 Reviews of James Fuhs

August 06, 2025

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I always get great service here. James is friendly and knowledgeable. I trust their work. More

by CRAIGSMITH0717
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Recommend Dealer
Yes
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Aug 06, 2025

Folsom Lake Ford responded

Thank you for your feedback, Craig! I am glad that you consistently receive great service at Folsom Lake Ford. James truly appreciates your recognition of his friendly and knowledgeable approach. Your trust means a lot to us, and we look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

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The service manager was great. He did everything and told me everything that that had been done to my vehicle More

by CMINTER40
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Yes
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Aug 07, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm delighted to hear that our service manager provided you with great support and kept you informed about everything done to your vehicle. At Folsom Lake Ford, our team strives to ensure our customers have a transparent and satisfying experience. I appreciate your feedback, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 06, 2025

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Folsom Lake Ford is a reliable, trustworthy dealer for service. My husband is a retired mechanic and checks everything they recommend and he hasn't found that they recommend anything that isn't legitimat More

by VAKANA
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Yes
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Aug 07, 2025

Folsom Lake Ford responded

Thank you so much for your kind words! I truly appreciate your trust in Folsom Lake Ford. It’s wonderful to hear that you and your husband feel confident in our recommendations. Our team strives to provide reliable and honest service to all our customers. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 05, 2025

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Service was great and easy. My warranty I bought covered my costs. I am happy with their professionalism. More

by Nathan Porter
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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Aug 05, 2025

Folsom Lake Ford responded

Thank you, Nathan! I appreciate your positive feedback about your experience at Folsom Lake Ford. It's great to hear that our team provided great service and that your warranty covered your costs. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 05, 2025

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Received an email in the morning regarding a Battery Recall. I called for the Mobile Service. He arrived at 2:40 the same day and completed the task. Great Service More

by E T
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Recommend Dealer
Yes
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Aug 05, 2025

Folsom Lake Ford responded

Thank you for your review! I am glad to hear about your positive experience with our mobile service at Folsom Lake Ford. It's great to know that we were able to assist you promptly with your battery recall. We appreciate your feedback and look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 04, 2025

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I've always trusted Folsom Lake Ford to take good care of my car. I recently had it in for its annual maintenance. James was wonderful - he answered all my questions (even though I needed a lot of detailed More

by FCOLLENS
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Recommend Dealer
Yes
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Aug 04, 2025

Folsom Lake Ford responded

Thank you so much for your wonderful review! I am thrilled to hear that you always trust Folsom Lake Ford with your car maintenance. James is indeed fantastic, and we're glad he could provide you with the detailed information you needed. We look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 02, 2025

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My service advisor Nick is always friendly and helpful. My repairs were done on time and as promised More

by SFRONK
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Recommend Dealer
Yes

Other Employees Tagged: Nick Sexton

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Aug 02, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We're pleased to hear that Nick provided you with friendly and helpful service at Folsom Lake Ford. It's great to know your repairs were completed on time and as promised. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 01, 2025

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So far you guys have been excellent with all my services I’ve gotten about or five cars there you’ve always come through with the service. James has done very well at scheduling and going over and above my More

by KCARTER566
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Recommend Dealer
Yes
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Aug 01, 2025

Folsom Lake Ford responded

Thank you so much for your kind words! I'm thrilled to hear that you've had excellent experiences at Folsom Lake Ford and that James has provided top-notch service. We truly appreciate your loyalty and your continued trust in us for your vehicle needs. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 01, 2025

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They are very well organized help you to maintain good order of your vehicle regardless of your needs More

by DAVID@CCISGROUP.COM
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Yes
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Aug 01, 2025

Folsom Lake Ford responded

Thank you for your review, David! I am glad that you found Folsom Lake Ford well organized and helpful in maintaining your vehicle. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 01, 2025

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Service was completed as requested but tech left permanent scratches on my dash. Not large but definitely noticeable More

by KIMBALL5775
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Recommend Dealer
Yes
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Aug 02, 2025

Folsom Lake Ford responded

Thank you for your feedback, Kim. I'm glad to know that the service was completed as requested. I also understand your concern about the scratches left on your dash during service. At Folsom Lake Ford, we strive to maintain the highest standards of care for our customers' vehicles. Please reach out to us directly so we can address this issue and find a satisfactory solution for you. We appreciate your feedback and hope to regain your trust. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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