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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
979 Reviews
4.8

979 Reviews

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979 Reviews of James Fuhs

October 18, 2025

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Employee Rating

Easy to schedule home visit for Mach e recall issue done on time extra words More

by Taanstafl
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Recommend Dealer
Yes
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Oct 18, 2025

Folsom Lake Ford responded

Thank you for your positive feedback! It's great to hear that scheduling the home visit for your Ford Mustang Mach-E recall issue was easy and that the service was completed on time. We appreciate your support and look forward to assisting you again at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 18, 2025

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Tommy in Service was so helpful and communicated with me on every step. Excellent customer service. We are Ford customers for life. More

by jen.noelle
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Nares

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Oct 18, 2025

Folsom Lake Ford responded

Thank you for your review, Jen! I am glad to hear about your positive experience with Tommy in Service at Folsom Lake Ford. It’s great to know that his communication and assistance made a difference for you. We appreciate your loyalty and look forward to serving you for years to come. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 17, 2025

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Dealerships helped me to get the car we wanted at a good deal. First service (had a couple of small transport damages) was also done well. More

by Erik Austin Wilmersdorf
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson

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Oct 17, 2025

Folsom Lake Ford responded

Thank you, Erik! I am happy to know that Folsom Lake Ford was able to help you find the car you wanted at a great deal. I appreciate your feedback about the service, and I am glad it was handled well. We look forward to seeing you again for your next visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 17, 2025

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Dave Laughlin was great as always. Always appreciate the great service given to me. Absolutely the best. More

by LINDA.CARPENTER46
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Laughlin

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Oct 17, 2025

Folsom Lake Ford responded

Thank you, Linda! I appreciate your feedback and am glad to hear that Dave provided you with great service at Folsom Lake Ford. We strive to make every visit the best it can be. We look forward to seeing you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 15, 2025

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Service and car rental all went smoothly thanks to Jay I'm your Service Dept. More

by OREGONBONNIE
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Recommend Dealer
Yes
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Oct 15, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that your service and car rental experience went smoothly with Jay in our Service Department. We appreciate your kind words and hope to see you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 14, 2025

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Good fast efficient service , Service representative was clear about the needed repairs and the cost. More

by WCAMPBELL11817
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Recommend Dealer
Yes
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Oct 15, 2025

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a good experience with our service team at Folsom Lake Ford. Clear communication about repairs and costs is something we strive for, and I'm glad it made a positive impact on your visit. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 13, 2025

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I would never take my vehicle to any other dealership for service and repair. The professionalism of the service advisors and managers sets to bar for all to follow. Combine this with the genuine care and pe More

by ESSGEE3
Recommend Dealer
Yes

Other Employees Tagged: Tommy Nares, James Fuhs

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Oct 14, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! I truly appreciate your loyalty to Folsom Lake Ford and am glad to hear that our service advisors and managers have made such a positive impact on your experience. Your satisfaction is important to us, and we strive to provide genuine care and attention to all our customers. We look forward to seeing you again for your next vehicle service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 12, 2025

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Great customer service provided by James. Kept me updated with the progress of my vehicle. Thank you! More

by VICSHIK
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Recommend Dealer
Yes
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Oct 13, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Vic! I'm glad to hear that James provided you with great customer service and kept you updated about your vehicle's progress. At Folsom Lake Ford, we strive to keep our customers informed and satisfied. We appreciate your kind words and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 11, 2025

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Service personnel Samantha and Wayne the person who takes me and picks me up are wonderful More

by RUPPERT1
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Recommend Dealer
Yes
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Oct 11, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Samantha and Wayne made your experience at Folsom Lake Ford so positive. Our team strives to provide excellent service, and it's great to know they met your expectations. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 11, 2025

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On time, great service! Service at home. Polite and efficient. Always best service ever Nice More

by ndeagle1
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Service Time
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Recommend Dealer
Yes
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Oct 11, 2025

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service at Folsom Lake Ford. Our team strives to provide polite and efficient service, and it’s wonderful to know that we met your expectations. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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