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James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
821 Reviews
4.8

821 Reviews

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821 Reviews of James Fuhs

May 05, 2025

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Employee Rating

Everyone from my initial call, to my service advisor & technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly More

by Taramos18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha “SAMI”

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May 05, 2025

Folsom Lake Ford responded

Thank you for your review! I'm happy to hear that our team at Folsom Lake Ford was able to meet your needs and exceed your expectations. Your appreciation for our customer service means a lot to us and we look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 04, 2025

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Chris was super helpful, had all the answers, very patient, and we walks away with a brand new Ford Lightening Platinum in less than three hours! Let’s go! More

by MNOMADDEN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Chris

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May 05, 2025

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear that Chris provided you with such helpful service and that you drove away with a brand new Ford Lightning Platinum in no time. We appreciate your support and look forward to welcoming you back to Folsom Lake Ford in the future! Enjoy your new ride! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2025

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I WAS VERY PLEASED WITH FOLSOM LAKE FORD AND MY FORD MAVERICK! SEVERAL OF MY NEIGHBORS HAVE GIVEN ME PRAISE ON MY TRUCK! More

by RMIXON66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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May 01, 2025

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I WAS VERY PLEASED WITH FOLSOM LAKE FORD AND MY FORD MAVERICK! SEVERAL OF MY NEIGHBORS HAVE GIVEN ME PRAISE ON MY TRUCK! More

by RMIXON66
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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May 01, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you are pleased with your Ford Maverick and that your neighbors are praising it as well. At Folsom Lake Ford, we strive to provide excellent vehicles and service. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2025

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Always responsive to our requests & service! James Fuhs ensures our Edge SEL service needs are met according to our requests.👍 More

by MHFITCH.Z4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! We appreciate your kind words about James and the service he provides for your Edge SEL. At Folsom Lake Ford, we're dedicated to ensuring all your service needs are met. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2025

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Employee Rating

Wonderful experience. The paperwork was ready when I arrived. The work was completed well in advance of what they told me. Your rating system though leave something to be More

by JAY.RAMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson , Nick

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May 01, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Folsom Lake Ford was positive and that the paperwork was ready for you. We always strive to exceed expectations by completing our work efficiently. We appreciate your input regarding the rating system, and we'll take that into consideration. We hope to see you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 29, 2025

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Great service and Great people. Friendly and communicated very well. would definitely recommend to friends and family. More

by Oabualnil
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 29, 2025

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James was very prompt. He explained everything in a way that was easy to understand. He let us know that our tires were starting to get warn and gave us a printout of pri More

by silntwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Folsom Lake Ford responded

Thank you, for your wonderful review! We're thrilled to hear that you had a great experience with us at Folsom Lake Ford. It's our goal to ensure everything is clear and that our customers are well-informed about their vehicle's needs. We appreciate your feedback and look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2025

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Employee Rating

Great service. Easy, convenient and fast. Would recommend coming here for services vice and parts More

by BACKDAVID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Folsom Lake Ford responded

Thank you for your wonderful feedback! We truly appreciate your kind words about the great service you received at Folsom Lake Ford. It's fantastic to hear that you found our service to be easy, convenient, and fast. We look forward to seeing you again for any future service or parts needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 27, 2025

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Employee Rating

Joshua was awesome, patient and helped through the whole process. I am so happy with the vehicle I purchased. More

by NATHANDOMEIER12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Joshua Rozenburg

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Apr 28, 2025

Folsom Lake Ford responded

Thank you, for your wonderful review! We're thrilled to hear that you had an awesome experience with us at Folsom Lake Ford. It's great to know that our team, especially Joshua, was able to assist you patiently throughout the process. Enjoy your new vehicle, and we look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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