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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
968 Reviews
4.8

968 Reviews

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968 Reviews of James Fuhs

October 08, 2025

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Dropped my car off the night before, so excited to be able to charge my Fusion again! More

by JACKIE.GUNBY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 09, 2025

Folsom Lake Ford responded

Thank you for your great review, Jackie! I'm happy to hear that you're excited to charge your Fusion again. At Folsom Lake Ford, our team strives to provide excellent service to our customers. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 08, 2025

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The service department was very efficient from the time I pulled in to the time I left. More

by MARKHILDER62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Folsom Lake Ford responded

Mark, thank you for your kind words! I'm glad to hear that you found our service department efficient. At Folsom Lake Ford, our staff strives to provide excellent service from start to finish. I appreciate your feedback, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 07, 2025

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Tommy Nares a great Service Advisor. Took care of my needs quickly and great service. More

by H Rod.
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that Tommy provided you with quick and great service. At Folsom Lake Ford, we strive to meet our customers' needs efficiently, and it's fantastic to know we succeeded with you. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 06, 2025

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As usual your staff was very helpful and worked me to get my truck serviced even though they were booked for the week. Thank you once again. More

by mkennedy6453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Folsom Lake Ford responded

Thank you so much for your commendation of our staff! I'm pleased to hear that our team at Folsom Lake Ford was able to assist you with your truck service, even during a busy week. I appreciate your loyalty, and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 03, 2025

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Amazing service as always. Customer focused, quality work and transparent communication. Highly recommend them to anyone. More

by HKMORAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Folsom Lake Ford responded

Thank you for your review! I appreciate your feedback about the service you received at Folsom Lake Ford. It's great to hear that our commitment to customer focus, quality work, and transparent communication made such a positive impression on you. We look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 01, 2025

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Service was excellent provided by Luis. I also was happy with checking and checkout during the process. More

by TCBC71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis not James Fuhs

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Oct 01, 2025

Folsom Lake Ford responded

Thank you for your kind words! It's great to hear you had an excellent experience at Folsom Lake Ford, and that Luis provided top-notch service. We appreciate your feedback on the checking and checkout process as well. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 29, 2025

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My experience at Folsom Lake Ford Service Department was excellent! They always greet me with a smile, I brought my car in because my back window motor went out. They not only fixed that but found some rec More

by SHERRIL.CORNELL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha,

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Sep 29, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Sherril! I'm thrilled to hear you had an excellent experience at Folsom Lake Ford's Service Department. It's great to know that our team not only addressed your back window motor but also took care of the recalls. We appreciate your kind words and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 29, 2025

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3 and a 1/2 hours for an oil change…with an appointment. Not acceptable! More

by STREETMICHAEL
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 30, 2025

Folsom Lake Ford responded

Thank you for your feedback, Michael. I understand that a 3 and a half hour wait for an oil change at Folsom Lake Ford is not ideal, especially with an appointment. I appreciate you bringing this to our attention and would like to learn more about your experience. Please feel free to contact me directly to discuss your concerns further. Thank you for your patience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 27, 2025

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This has been one of the best experience I’ve had and so easy. The dealership was very organized and very honest. More

by jeydabeyzade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna , Leo

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Sep 28, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Jey! I am thrilled to hear that you had such a positive experience at Folsom Lake Ford. Our team strives to provide organized and honest service, and your feedback is greatly appreciated. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 26, 2025

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Courteous, knowledgeable, affordable, community icon - always answers incoming calls with a smile in their voices. More

by ROZZE4M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne - courtesy van driver!!

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Sep 27, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your kind words about Folsom Lake Ford. It's fantastic to hear that you found our team courteous and knowledgeable. We strive to provide a positive experience for our community, and your feedback means a lot to us. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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