James Grigsby
James Grigsby at Gettel Toyota of Bradenton

James Grigsby | Page 13

Service Advisor

Gettel Toyota of Bradenton

6323 14th St W
Bradenton, FL 34207

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rated
189 Reviews

Dealership Experience

3 yrs, 6 mos

not yet
rated

189 Reviews

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189 Reviews of James Grigsby

January 04, 2023

Dealership Rating
Employee Rating

Service has been great and friendly experience since day one!!! I’d recommend Bradenton Gettel Toyota to anybody. More

by Ladynunzi819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Bailey , Zachary Gallgher

Jan 06, 2023

Gettel Toyota of Bradenton responded

Thank you for your amazing review!

January 04, 2023

Dealership Rating
Employee Rating

Takes too long to just get an oil change. Waste of time. Taking my car to jiffy lube next time More

by kmurph2591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2023

Gettel Toyota of Bradenton responded

We apologize for your long wait times. We are working on the issue and making sure wait times are within reason.

January 02, 2023

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Employee Rating

Over the phone I was assured that the items that were marked as “required immediate attention” are Recommended. Among them, I wasn’t notified that the brake reservoir was one of them. I called back and l More

by KATERINA_BLYTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2023

Gettel Toyota of Bradenton responded

We apologize you have had such trouble getting through to speak with us. Please call and ask for customer relations so we can gather a little more information. 941-756-5511 Thank you.

December 29, 2022

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Employee Rating

They are very courteous and prompt when it comes to their business of taking care of their customers and services on your vehicle is great More

by buckram48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

December 29, 2022

Dealership Rating
Employee Rating

Excellent service and communication from all the staff. Friendly, knowledgeable and passionate about their work. More

by kimberlywright545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabrina Manning

Jan 14, 2023

Gettel Toyota of Bradenton responded

Thank you for your terrific review!

December 28, 2022

Dealership Rating
Employee Rating

I Juan is my maintenance was not told that I would be charged when I went to pick up my car. I was told I owe about $200 which cut me completely off guard because I am a schoolteacher and do not make tha More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sabrina Manning , Evan Warner

Jan 28, 2023

Gettel Toyota of Bradenton responded

We apologize for your negative experience while here with us at Gettel Toyota of Bradenton. We try to be as transparent as possible and never mislead anyone. Please call and ask for customer relations so we can gather a little more information 941-756-5511. Thank you.

December 26, 2022

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Employee Rating

As usual, James grigsby was great in all of the ways! - friendly, helpful and efficient. More

by KEVANNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2023

Gettel Toyota of Bradenton responded

Thank you for your awesome review! James is the best!

December 24, 2022

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Employee Rating

Mello provided legendary customer service from meet and greet to delivery. He made sure all of my needs where met and that I left happy and satisfied. I will be recommending Mello and Gettel Toyota of Brad More

by JBJ Events
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Body , Romello Frazier

Jan 07, 2023

Gettel Toyota of Bradenton responded

Thank you so much for your wonderful review! Mello is the best! Congratulations on your new vehicle!

December 19, 2022

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Employee Rating

The service writer James did a great job working me in on a Saturday for installation in my Highlander of a genuine Toyota battery to replace a failing after market battery. More

by Tom C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Gettel Toyota of Bradenton responded

Thank you for your fantastic review! James is awesome!

December 12, 2022

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Employee Rating

I love this service, because you guys is fast, in time, and the best Attention. More

by RBATELOCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Bailey, Sabrina Manning, Christopher Therrien, Matthew Bitterhoff, William Body , David Hessel, Jeff Jurek, Steven Voris, Evan Warner

Dec 13, 2022

Gettel Toyota of Bradenton responded

Thank you for your awesome review!

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