James Grigsby | Page 18

I was out of town when my light came on to have my vehicle serviced for the first time. I was a very nice experience. I was treated very well by the staff. vehicle serviced for the first time. I was a very nice experience. I was treated very well by the staff. More

by Cleo Verified Customer Verified Customer

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Had work done on the vehicle 2 weeks ago. A wiper blade which was replaced is broken and the windshield sticker was not updated. Left messages with 2 different service people- no calls return A wiper blade which was replaced is broken and the windshield sticker was not updated. Left messages with 2 different service people- no calls returned. More

by fogarty08fla Verified Customer Verified Customer

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The people who interacted with me were courteous, efficient and knowledgeable. Four more words now. efficient and knowledgeable. Four more words now. More

by Jeff.egret Verified Customer Verified Customer

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No customer service whatsoever. Waited outside by my car for 15 minutes without talking with anyone (and even scheduled an appointment online and was on time). Then after two hours Waited outside by my car for 15 minutes without talking with anyone (and even scheduled an appointment online and was on time). Then after two hours of waiting for a basic oil change, I went and found the associate that “helped” me. And had to wait 20 more minutes for an air filter change and get out the door. More

by Jobotoons Verified Customer Verified Customer

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I like the fact that I am consulted before work is completed but wish there had been more than one purchase option. completed but wish there had been more than one purchase option. More

by Denise.skivers Verified Customer Verified Customer

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Service has always been good at Gettel Toyota. The staff is courteous and informative about the services offered. The staff is courteous and informative about the services offered. More

by JACKHOWELLS1 Verified Customer Verified Customer

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Steve was very helpful and professional and addressed all my questions and concerns. He even went the extra mile and arranged for a UBER to take me to my doctors appointment while the car was getting a 75,00 my questions and concerns. He even went the extra mile and arranged for a UBER to take me to my doctors appointment while the car was getting a 75,000 mile inspection. I would highly recommend this dealership. All of the people in the service department are very professional. Thank you More

by Jeannie & DeeDee Verified Customer Verified Customer

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Excellent. Especially James. Work done in a timely fashion and very thorough. Good job people Especially James. Work done in a timely fashion and very thorough. Good job people More

by PDERICK9 Verified Customer Verified Customer

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Good service and on time base in my schedule . Someone forgot to place the sticker for next oil change Someone forgot to place the sticker for next oil change More

by JUCARA03 Verified Customer Verified Customer

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After getting home I realized they failed to clean the carpet correctly and the middle chair. They also did not clean inside the glove department, the department between the front chairs and the cup holde carpet correctly and the middle chair. They also did not clean inside the glove department, the department between the front chairs and the cup holders of the doors and back of the car. I was highly disappointed as I spent 192$ on a full car detail. Just to have the car not completely clean. More

by Melissa B Verified Customer Verified Customer

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