James Grigsby | Page 17

Awesome service thanks for all that you have done You care about the person who need the service done tight care about the person who need the service done tight More

by tmille55 Verified Customer Verified Customer

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Worst experience at your dealership, the service and customer service was terrible, don't expect me back again! customer service was terrible, don't expect me back again! More

by DBACHURA Verified Customer Verified Customer

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Love the Gettel Toyota crew! They are the best at what they do, hands down! They are the best at what they do, hands down! More

by DOROTHYHEATH47 Verified Customer Verified Customer

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Everyone in the service department was very nice and Monica treated me like I was a friend of hers. Very good first impression of this service department! Monica treated me like I was a friend of hers. Very good first impression of this service department! More

by Cybermom827 Verified Customer Verified Customer

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I have purchased my last 3 vehicles from this dealership, and I am very pleased with the service I have received. I will continue to patronize Gettel when I am buying Toyota vehicles. and I am very pleased with the service I have received. I will continue to patronize Gettel when I am buying Toyota vehicles. More

by loopyman76 Verified Customer Verified Customer

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Service personell was friendly and professional. Waiting area is clean and comfortable. Work was done very quick. Waiting area is clean and comfortable. Work was done very quick. More

by SSCARLINO Verified Customer Verified Customer

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I experienced a very positive interaction with Mr. James Grigsby. He is a model of excellent customer service. I perceived from our first conversation that James was committed to reaching solutions. James Grigsby. He is a model of excellent customer service. I perceived from our first conversation that James was committed to reaching solutions. ** This experience was sharply contrasted with an interaction with one of Mr. Grigsby’s colleagues who talked over me, questioned my knowledge of appointment details - even after I showed him your courtesy reminder. Fortunately, Mr. Grigsby was nearby and reassured me, while getting my car into the queue. More

by skalajian Verified Customer Verified Customer

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James was very friendly and helped get my van back on the road. He was also understanding of our needs. the road. He was also understanding of our needs. More

by Hanna Verified Customer Verified Customer

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I feel there is a lack of communication between the service and parts department. I brought my Rav 4 in for a bad noise in the driver's seat and they found a bad recliner mechanism and they had to orde service and parts department. I brought my Rav 4 in for a bad noise in the driver's seat and they found a bad recliner mechanism and they had to order a new part. The part was supposed to be in the next day and they scheduled me for the next day well the part didn't come in and I was never advised so I went in for the appointment and was told that I would have to come back next day. I went in on Friday and they didn't get it done so I had to go back in on Saturday to pick it up. So needless to say I was upset. More

by dshafer60 Verified Customer Verified Customer

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Excellent service in the Service department, in the Sales office from Claudia (venezuelan). Very happy with the attention recieved office from Claudia (venezuelan). Very happy with the attention recieved More

by AFKAISER Verified Customer Verified Customer

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