James Hobbs

Rating: ★★☆☆☆ I originally brought my car in for a suspension-related noise, which led to nearly $3,000 in repairs. After picking it up, I noticed a different noise—not the one I brought it in for. I suspension-related noise, which led to nearly $3,000 in repairs. After picking it up, I noticed a different noise—not the one I brought it in for. I reported it immediately, and the dealership kept the car for three days, but said they couldn’t hear anything. They sent a walk-around inspection video and returned the car, but the noise persisted. I waited until it became more pronounced and brought it back again. They kept it for another three days, only to again say they didn’t hear it. The roads in Birmingham may be smoother, but here in Selma, with all the potholes, the noise is very noticeable. Even my wife heard it. Bottom line: You’re the dealership—and this is one of your own cars. That’s why I brought it to you and not a shade tree mechanic. With a car I maintain well and a bill over $3,000, I expected you to find the problem. I was hoping you all could fix your own. More

by MARCUS J WILLIAMS SR Verified Customer Verified Customer

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Kind personnel, take care of you in a timely manner and make the wait comfortable make the wait comfortable More

by bluereader58 Verified Customer Verified Customer

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Everyone was extremely knowledgeable and professional. I loved the video showing how my car was assessed. I loved the video showing how my car was assessed. More

by bbotta Verified Customer Verified Customer

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I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More

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Each visit your staff has been very kind. The service is great and I never have to wait too long. The service is great and I never have to wait too long. More

by vivdenise Verified Customer Verified Customer

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Great service with excellent people. Always taken car to dealership for service. Professional and accommodating atmosphere. Always taken car to dealership for service. Professional and accommodating atmosphere. More

by bearden61 Verified Customer Verified Customer

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My service experience was completed to my complete satisfaction. Friendly & courteous staff who explained in detail. satisfaction. Friendly & courteous staff who explained in detail. More

by LAWYERTURNER Verified Customer Verified Customer

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Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolve Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolved! There is a reason I have bought my last 10 vehicles from this Dealership! The entire company from sales, service, parts and body shop are top notch! More

by Larry Martin Verified Customer Verified Customer

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This dealership is absolutely the best! Everyone is so friendly, and their attention to detail exceeded all my expectations! Everyone is so friendly, and their attention to detail exceeded all my expectations! More

by neldasistrunk Verified Customer Verified Customer

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This is the best Mazda Service Center I've received service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances professionalism, and efficiency ... while maintaining a "hometown" decorum with the client. More

by nathan.r.strickland Verified Customer Verified Customer

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