James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 51

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

July 30, 2023

Dealership Rating
Employee Rating

Bought two Mazda's here from Tony Blackwell and I will buy another in the future. More

by bamajohn7
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Tony Blackwell

July 27, 2023

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Friendly and fast customer service. I am never disappointed by the services I've received. More

by mroneal3
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 27, 2023

Dealership Rating
Employee Rating

Friendly and fast customer service. I am never disappointed by the services I've received. More

by mroneal3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 25, 2023

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Best service department in the area. I will continue to use Med Center for all my service needs. More

by bjsb124
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 22, 2023

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Outstanding service and everything was done well. Especially like the video walkthrough of the service. More

by adenmark1
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 21, 2023

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The service department was prompt and efficient. Work was performed on time I really liked the video report More

by homisj
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Recommend Dealer
Yes

July 20, 2023

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Very efficient and great customer service. Great experience. Loved the video sent after the inspection. More

by craig.williams0
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 19, 2023

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Quick in and out. Love the video of them looking at my car. This is very helpful More

by cherlynt
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 19, 2023

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I satisfied with your service. Nice and knowledgeable staff members, nice waiting area, and great service. More

by Sstani002
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 18, 2023

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Employee Rating

Took three trips to get my repair done and correct the scratches that happened during the repairs. Battery tray left loose, ac fill caps missing, o-ring found on engine at pick up. Not a great experience More

by brianmbabin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Barry Burns

Jul 19, 2023

Med Center Mazda responded

Hi Brian, Thank you for bringing your recent repair experience to our attention. We apologize for any inconvenience you may have encountered and want to assure you that providing our customers with a top-notch experience is our utmost priority. Your feedback is invaluable to us, and we would appreciate the opportunity to speak with you directly to address any concerns and ensure your complete satisfaction. Please feel free to contact Chris Martin, our General Manager, at cmartin@medcentermazda.com at your earliest convenience. We look forward to hearing from you and working towards improving your experience with us. Thank you for your time.

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