James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 50

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 7 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

August 13, 2023

Dealership Rating
Employee Rating

Very good service for our 2022 Mazda 3 Carbon Edition! Will continue to service both of our Mazda's here. More

by bamajohn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Blackwell

August 11, 2023

Dealership Rating
Employee Rating

i’m very disappointed in Med Center Collision they gave my daughter her car back with her front left tire completely out of balance when my husband called them to tell them, they tried to tell him that i More

by ironite
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Service Time
Recommend Dealer
No

Other Employees Tagged: Barry Burns

Aug 14, 2023

Med Center Mazda responded

Thank you for bringing this to our attention. We are sorry to hear that you had a less-than-5-star experience with our service department. Our goal is to provide exceptional service to all our clients, and we regret hearing we may have missed the mark here. We take all customer feedback seriously and would like to look into this matter further. At your earliest leisure, please contact Chris Martin, our General Manager, at cmartin@medcentermazda.com to address your concerns directly. We would like the opportunity to work with you to find a solution. Thank you.

August 10, 2023

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Employee Rating

They have always taken care of my needs in a professional and otherwise appropriate way. More

by Muddy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson, Todd Mayers

August 10, 2023

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Employee Rating

Service was done properly. .we had an appointment but the service advisors do a first come first serve. Two people got out of their cars and jumped ahead of me. I was told, just More

by Mike P
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2023

Dealership Rating
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Always a good experience! Courteous and professional staff. I have new tires, and my 2018 Cx9 drives like a new car! More

by pat45
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

August 02, 2023

Dealership Rating
Employee Rating

The manager Barry Burns is phenomenal. He has a very well put together staff with James Hobbs and they were quick and to the point in helping. Best service manager I have come in contact w More

by tyler.rigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Aug 02, 2023

tyler.rigsby responded

The manager Barry Burns is phenomenal. He has a very well put together staff with James Hobbs and they were quick and to the point in helping. Best service manager I have come in contact with. Hang on to that one. Tyler Rigsby

August 01, 2023

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Employee Rating

Customer service rated A+outstanding for no lack of communication loaners are a valuable asset to all departments within the organization. Looks for reasons to solve a problem than make excuses why it More

by coxcoxball
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Service Communication
Recommend Dealer
Yes

August 01, 2023

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Employee Rating

Timely wait time, polite and professional writer and mechanic. I will go back for my future service requirements in the future. More

by jackgillum
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

August 01, 2023

Dealership Rating
Employee Rating

I always enjoy having my car serviced at MedMazda. The facility and staff are so welcoming, friendly and helpful! More

by Christine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

July 31, 2023

Dealership Rating
Employee Rating

My vehicle was repaired professionally. Good communication. Work was completed in a reasonable time period. More

by brierforest
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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