James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 77

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

July 18, 2022

Dealership Rating
Employee Rating

Convenient location and clean waiting area and restrooms. Staff were friendly. The wait time was unusually long for a simple oil change and tire rotation though. I had an appointment and still had to wait ov More

by viki.pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Jul 19, 2022

Med Center Mazda responded

We appreciate the review, Viki. We are glad to see that you still had a positive experience despite the long wait time. We'll do our best to improve in the future. Thanks for taking the time to leave us a review and for your patience. We hope to work with you again in the future and please reach out if you have any questions. Have a great day!

July 14, 2022

Dealership Rating
Employee Rating

Great people great dealership would certainly recommend to anyone! They have always taken very good care of me!!!! More

by menglish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Jul 18, 2022

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

July 14, 2022

Dealership Rating
Employee Rating

Received great service, once I arrived everyone made me feel at home. I have never had a bad experience. More

by jasmineholmes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Med Center Mazda responded

We appreciate the positive feedback Jasmine. It means a lot to know that you always have a great experience at our dealership. We're thankful to continue to work with you each visit See you next time and have a great day!

July 14, 2022

Dealership Rating
Employee Rating

I liked seeing a video of my car while it was being inspected. The service personnel were attentive, and the waiting area was large, clean, and comfortable. More

by moglwillett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Jul 18, 2022

Med Center Mazda responded

We are happy to provide you with such great service! We do everything we can to ensure that our customers have a pleasant experience while they wait and are kept updated on the status of their repairs. Thank you for your great review and we look forward to working with you again in the future.

July 13, 2022

Dealership Rating
Employee Rating

Service Center is excellent. ... good service, pleasant and friendly staff, inspection video with recommendations is a huge plus... More

by pat45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Jul 18, 2022

Med Center Mazda responded

Really glad you had a positive experience, Pat. Thanks for reviewing. We look forward to serving you again soon!

July 13, 2022

Dealership Rating
Employee Rating

Had a good experience buying the car. I scheduled for my 1st oil change. Cancelled it online and tried to reschedule online. I called to be sure that I was set up for the day I scheduled More

by shalor7235
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns, Taylor Frey

Jul 14, 2022

Med Center Mazda responded

Thank you for your feedback. We apologize for your trouble scheduling your appointment and for being unable to get a hold of anyone. We do our best to provide quality service to all of our customers. We would love to speak with you directly about your situation so that we can gather feedback and improve. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and have a great day!

July 10, 2022

Dealership Rating
Employee Rating

I’ve purchased 2 vehicles from Med Center Mazda and have been extremely happy with everyone I’ve encountered! More

by ccarlisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers , Barry Burns

Jul 11, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for your 5-star review and your repeated business. Have a great day!

July 09, 2022

Dealership Rating
Employee Rating

I love being able to schedule service online. I always feel confident that they recommend the services that my car needs. More

by sabraburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Med Center Mazda responded

Thanks for the review. We are glad to hear that you feel confident in our service. Please reach out to us if you have any questions and have a great day!

July 08, 2022

Dealership Rating
Employee Rating

Nice in the inside and the people was friendly and they keep you up todate More

by leverette10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Jul 11, 2022

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

July 05, 2022

Dealership Rating
Employee Rating

Staff was very friendly and helpful, oil change was quick and did not have to wait long at all.. More

by th071845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Burns

Jul 06, 2022

Med Center Mazda responded

Glad to learn your experience was a positive one. We will share this with the team!

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