James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 81

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

June 07, 2022

Dealership Rating
Employee Rating

I have nothing to complain about. I got my car there on time and your service department changed out the airbags and got me back on the road quickly. Great Service. More

by brendawebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 08, 2022

Med Center Mazda responded

Thanks for the kind words Brenda! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

June 06, 2022

Dealership Rating
Employee Rating

I got a full circle inspection 2 months ago and talked to a maintenance person about the issues that I was having with brakes because there isn’t option for me to choose online when setting up an appointment More

by reagandw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 13, 2022

Med Center Mazda responded

Thank you for your review. We are sorry that your vehicle had an issue with its brakes. Our service technicians do their best to diagnose issues before they happen but sometimes things can be hard to replicate. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com so that we can discuss this matter with you directly.

June 06, 2022

Dealership Rating
Employee Rating

Every thing was performed with no problems, every thing was explained about the service completely More

by gary35209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Hope to see you again soon!

June 06, 2022

Dealership Rating
Employee Rating

Everyone is very nice and professional. The waiting area is very clean and comfortable. My only mild issue was the drinks were running low, it would have been nice to have something besides More

by margaret.l.franklin
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 07, 2022

Med Center Mazda responded

Margaret, Thanks for the 5-star review and we're glad to hear that you enjoyed your time in our waiting area. We apologize about the drink situation and will be sure to have it remedied next time. Please let us know if you have and questions and we look forward to seeing you again in the future.

June 06, 2022

Dealership Rating
Employee Rating

Service was fast and the service center sent a very informative video of my car. Price seemed fairly high for service provided. More

by allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Med Center Mazda responded

Allison, Thanks for the 5-star review. We greatly appreciate your time. We are glad to hear that your service was completed quickly and that you enjoyed your after-service video. We apologize that our pricing is higher than you expected and appreciate your feedback. Please reach out if you have any questions and we look forward to working with you again.

June 04, 2022

Dealership Rating
Employee Rating

Always happy with the service and care given at MedCenter Mazda. Love my 2021 CX-30, and depend on the service department to keep it in top shape! More

by larrywaynehyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle, Larry! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

June 04, 2022

Dealership Rating
Employee Rating

That was my second service appointment with my Mazda Miata and they haven’t let me down. All good! More

by ANGMARBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Med Center Mazda responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

June 04, 2022

Dealership Rating
Employee Rating

Came in for an oil change. I asked how long and was told less than an hour and it took over two hours. More

by Akmayo10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bim Songer

Jun 06, 2022

Med Center Mazda responded

Thank you for your feedback. We apologize that your service took longer than expected. Our service technicians do their best to ensure that all services are completed in a timely manner but some can take longer than expected. We would love to discuss this matter with you directly. When convenient, please contact our General Manager, Chris Martin at cmartin@medcentermazda.com.

June 03, 2022

Dealership Rating
Employee Rating

Med Center Mazda got to my vehicle as scheduled, and all repairs were completed to my satisfaction. More

by i311cg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Med Center Mazda responded

Thanks so much for the kind words. Hope to see you again in the near future!

June 03, 2022

Dealership Rating
Employee Rating

I have always had Med Center service my car. They make is very easy to make appointments that fit my schedule and are very thorough and prompt. More

by Empty Nesters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

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