James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 82

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

June 03, 2022

Dealership Rating
Employee Rating

I have already done this once. My experience at this dealership was excellent. I really appreciated the video that they sent of the technician who serviced my car. The facility was More

by bamamom2zz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Med Center Mazda responded

Thanks for your amazing review. We're happy to hear that your visit was amazing and that you were satisfied with both your service and waiting room visit. We do apologize that we do not wash your vehicle and we will take your feedback into account for the future. Thank you for your business and we look forward to serving you again.

June 02, 2022

Dealership Rating
Employee Rating

It was a very luxurious and relaxing experience, they also kept me up to date on my cars status through text messages while I was waiting. They also had snacks in the waiting area More

by monjdickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

June 02, 2022

Dealership Rating
Employee Rating

I always have timely and great service from MedCenter Mazda. The service department is always courtesy and gets my car in on time. More

by BJAY233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope to see you again soon!

June 02, 2022

Dealership Rating
Employee Rating

Online scheduling made it super easy. When I arrived, they were efficient and friendly. I also really appreciated getting the video inspection ofmy car. More

by missmay148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Jun 03, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. See you soon!

June 01, 2022

Dealership Rating
Employee Rating

Friendly staff and very good service. Always had a very good experience and timely service. More

by charles.beveridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Mansel , Taylor Frey, Bim Songer

Jun 02, 2022

Med Center Mazda responded

Hi Charles, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

June 01, 2022

Dealership Rating
Employee Rating

The dealership was clean and modern and all of the employees were very courteous and friendly. More

by djh0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers , Bim Songer

Jun 02, 2022

Med Center Mazda responded

Thank you for the review. Hope to see you again soon!

June 01, 2022

Dealership Rating
Employee Rating

I like the video they send with the oil change where they recommend what should be fixed. More

by adrienamero1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Blackwell, Todd Mayers

Jun 02, 2022

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

May 31, 2022

Dealership Rating
Employee Rating

This dealership provides professional service with no pressure on the customer. I would recommend to others. More

by gegiesides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

May 31, 2022

Dealership Rating
Employee Rating

Unhappy faces minimal assistance could be worse seen much better elsewhere did not test battery which died a week after service visit never answer phone if it wasn’t an awesome car I’d regret buying from the More

by oliand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 03, 2022

Med Center Mazda responded

Thank you for your feedback. We apologize that you have been unable to get a hold of anyone and about your battery. We are looking into what happened as this is not the experience that we want our customers to have and would love to speak to you about this directly. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

May 30, 2022

Dealership Rating
Employee Rating

Stuck to the scheduled appointment time. Waiting area is well stocked with beverages and snacks. Comfortable seating, and friendly staff. More

by martalee06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

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