James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 89

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

Contact Me
4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

April 11, 2022

Dealership Rating
Employee Rating

Quick service both dropping off and picking up my car. Staff was knowledgeable and nice. Only problem was that after confirming phone number to text about pickup, the text was sent to another family membe More

by summerlynensor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Med Center Mazda responded

Thanks for your awesome review! We're sorry about the confusion regarding your pick-up text. We'll do our best to improve in the future. Please let us know if you have any questions and we hope to see you again in the future.

April 11, 2022

Dealership Rating
Employee Rating

My service appointment was on time. The service done on my car was thorough and completed in a timely manner More

by kathy_clarkson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Clarkson

Apr 13, 2022

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 11, 2022

Dealership Rating
Employee Rating

We trust Med Center Mazda with all of our service needs for our 2013 CX9 and 2006 MX5. More

by kwhwoodstix2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Apr 12, 2022

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 11, 2022

Dealership Rating
Employee Rating

Good service and communication from technician keeping us informed on progress. Nice video showing what was done and status of each component More

by sheryls482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer, Joe

Apr 12, 2022

Med Center Mazda responded

That's awesome to hear, Sheryl! Thank you for sharing your recent experience and for rating us 5 stars. We're happy to hear that our team was awesome to work with. Feel free to stop by if you have any questions or give us a call. Happy driving!

April 09, 2022

Dealership Rating
Employee Rating

Very efficient and friendly staff. They explained what was done and what needed to be done..I was very pleased with them.Very clean show room and waiting area. I will definitely go back More

by dorisconnell1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Med Center Mazda responded

Doris, Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 08, 2022

Dealership Rating
Employee Rating

Bringing my car in for service is always quick and easy. I was able to drop it off and pick it up within a few hours. More

by CLDTTCAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Med Center Mazda responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

April 08, 2022

Dealership Rating
Employee Rating

My first time at service center since purchase of my vehicle! Greeting was fairly quick but a little cold , but professional !! Everything else went very smooth!! More

by maggieh1985
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 11, 2022

Med Center Mazda responded

Maggie, Thank you for sharing your experience! We really appreciate the positive feedback and will be sharing this with our team. We hope to improve the greeting next time that you come in. Safe travels and we hope to see you again in the future!

Apr 11, 2022

maggieh1985 responded

Thank you!

April 04, 2022

Dealership Rating
Employee Rating

Friendly. Service department keeps you updated on status of car. Appear to be honest by not adding services not needed. More

by kgb712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Med Center Mazda responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

April 01, 2022

Dealership Rating
Employee Rating

Service group seems to have a new, more positive demeanor. I appreciate that! Keep it up! More

by JENIANDGREG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Med Center Mazda responded

Hi, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!

March 31, 2022

Dealership Rating
Employee Rating

Excellent and quick service. The waiting area was nice and even had snacks! Staff was friendly and informational More

by STEVE.WATSON7760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Med Center Mazda responded

That's awesome to hear, Steve! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

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