James Hobbs
James Hobbs at Med Center Mazda

James Hobbs | Page 88

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.6
1,269 Reviews

Dealership Experience

15 yrs, 4 mos

4.6

1,269 Reviews

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1269 Reviews of James Hobbs

April 16, 2022

Dealership Rating
Employee Rating

We got there a little early and they took us right on on for service. More

by Lindafjohnson104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Apr 18, 2022

Med Center Mazda responded

Thanks for the 5-star rating! We're pleased that you enjoyed your service and look forward to seeing you again!

Apr 18, 2022

Lindafjohnson104 responded

We got there a little early and they took our car right on in for service.

April 16, 2022

Dealership Rating
Employee Rating

Was very Precise, and has a nice waiting room and the checkout was very easy. More

by ssc79
Customer Service
Recommend Dealer
Yes
Apr 18, 2022

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

April 16, 2022

Dealership Rating
Employee Rating

I am really impressed with the entire dealership. The service center is very updated in its communication. That is a good thing. I am used to a more people oriented service center. I am accustomed to More

by LEFenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Chance

Apr 18, 2022

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 15, 2022

Dealership Rating
Employee Rating

Pleased with the service experience. My concerns were remedied in a quick efficient manner here. More

by TURPENNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Med Center Mazda responded

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

April 15, 2022

Dealership Rating
Employee Rating

Med Center Mazda is the best dealership in the Metro Birmingham area. They go over and above regarding customer service. More

by lyle58d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DeWayne Williams, Chris Martin

Apr 18, 2022

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 14, 2022

Dealership Rating
Employee Rating

Overall had great experience with them. They were constantly in touch with me and updating me on each and every step and kept me in loop about any delays those were expected due to the covi More

by Aakiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers, Chris Martin

Apr 15, 2022

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

April 14, 2022

Dealership Rating
Employee Rating

Service was on time. Friendly staff. Also, received a video of my car. Have never seen that before. Will use them again. More

by valerievines885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bim Songer

Apr 15, 2022

Med Center Mazda responded

Thank you for trusting us with your vehicle, Valerie! We appreciate the opportunity to get your car running like new and are glad that you enjoyed the video with your service. Please let us know if there is anything else we can do for you. Drive safe!

Apr 15, 2022

valerievines885 responded

Hi. I am wondering why my invoice and Carfax only says oil change and tire rotation. I signed up for the 30,000 mile service online. Was that not done?

April 13, 2022

Dealership Rating
Employee Rating

They did a great job up until the point that I had requested them to replace the negative terminal and cable on my wife’s Mazda 3. As the battery had corroded and died, causing me to replace the batte More

by NINEPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 02, 2022

Med Center Mazda responded

Thank you for your review. We apologize that your service criteria was misunderstood. Our service technicians aim to satisfy the needs of our customers, but miscommunications can occur. We would love to speak with you and help get your issue resolved. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

April 12, 2022

Dealership Rating
Employee Rating

The entire crew is always Very thorough, courteous and friendly! Waiting area is comfortable and inviting. Even the sales department always wants to know if they can do anything to make your visit more en More

by MYNANNA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 12, 2022

Dealership Rating
Employee Rating

I had an appointment and they took my car right on time. I waited while my car was serviced. The waiting area was nice and snacks were provided. I was very pleased. More

by candymahaffey1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Med Center Mazda responded

Thanks for your awesome review. We're glad to see that our waiting area was to your liking. Please let us know if you have any questions and we look forward to seeing you again in the future.

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