James Hood
James Hood at Banister Chrysler Dodge Jeep Ram of Hampton

James Hood

Product Specialist - Used Cars

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of James Hood

June 12, 2025

Dealership Rating
Employee Rating

Our experience with Banister was excellent overall. Robert Melton and James Hood were great to work with and professional in every respect. They are a credit to the dealership. More

by jhm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Melton

Jun 13, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you jhm for your 5-Star review & rating. We truly appreciate your feedback and it’s our pleasure to welcome you to the Banister Automotive family. Angela Freeman Your Customer Experience Manager (757) 802-9615

June 03, 2025

Dealership Rating
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Staff members are very helpful and polite. I am so happy to be a part of it. More

by urmilagurung06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

May 23, 2025

Dealership Rating
Employee Rating

Everyone there went the extra mile except for the female manager. Great experience and will go back. More

by stevefowler78
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

May 30, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello stevefowler78 Our team at Banister Chrysler Dodge Jeep RAM truly appreciates your business and we are pleased that you had a great experience. We wish you many, many miles of fun in your Jeep!! Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

May 10, 2025

Dealership Rating
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Great Team . Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . The More

by ChrsJackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford , Hydiya Sultani

May 19, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you ChrsJackson for your 5-Star review!! Banister Chrysler Dodge Jeep RAM takes joy in knowing that you chose our dealership to purchase the vehicle that you desired. We wish you many miles of safe driving. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 28, 2025

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Employee Rating

Everything went well and I was pleased with how things went. Thanks for good service More

by cig4rlover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

May 01, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you cig4rlover for your kind words and the highest 5-Star review. We take great pride in giving our customers a Truly Exceptional experience and it appears that is exactly what happened. Darrell Ford & James Hood are a great team and Banister Chrysler Dodge Jeep RAM is happy to have them on our team. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

March 27, 2025

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FOURTH CAR IN A ROW. NO HASSLE. CAME IN TOLD THEM WHAT I WANTED AND WAS OUT OF THE DOOR WITH CAR IN LESS THAN 3 HOURS More

by riggs9050
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kiya

March 25, 2025

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Employee Rating

My experience was an excellent one, everyone was respectful, kind and very professional. They explained the processes well and took adequate time in doing so. They were great!! More

by leatrice5050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford

March 14, 2025

Dealership Rating
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Banister Chrysler Dodge Jeep RAM is the place to go when you are serious about your vehicle purchase. You will be greeted by an amazing & professional staff. Phil, the GM, Dan Jordan, Sales Manager, James More

by Angiefree06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Ford , Phil Urrutia & Dan Jordan

January 15, 2025

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Employee Rating

Wesley is the “best” service manager ever! Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer servic More

by Gdwagner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2024

Dealership Rating
Employee Rating

We have never had service performed at Banister Chrysler Dodge Jeep Ram of Hampton therefore cannot make an evaluation or review... We will note that the service department made the vehicle ready and accept More

by billsand
Service Time
Recommend Dealer
Yes
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