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James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of James Jacobelli

July 07, 2025

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Employee Rating

The Guys and girls here @ kenny Ross always take care of me since 2018 and my first purchase of a cx5 2018 now I have two cx5 2020 More

by SUPREMEGOD2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Woleslagle, Keri Pediger, Chance George, Michael Jones, Brian Boughter, Tom Bechtell, Damian George, Tracy Schultz, Karen Spudy

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Jul 09, 2025

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 04, 2025

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Employee Rating

Staff are always kind! Mechanic did not hesitate to answer any questions. I never feel pressured to getting work done on my vehicle which is always nice. I always feel like More

by Mazda momma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Woleslagle, Sue Fritz, Tom Bechtell

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Jul 09, 2025

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 03, 2025

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The whole process was made easy by Jim. Thank you for being so courteous and kind More

by parsonsp1960
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 02, 2025

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Great service. Great Communication. Always keeps us informed and provides recommendations when needed. Thank you. More

by MKCATHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Boughter, Damian George, Tracy Schultz, Karen Spudy

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Jul 03, 2025

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 24, 2025

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Employee Rating

Was in and out with no problems whatsoever. had no appointment but was seen immediately. More

by CLYNCHCOMCAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 20, 2025

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Employee Rating

The serviced was excellent. Jim was very thorough In his explanation of the service needed along with the cost. More

by JUMBO373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2025

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Employee Rating

I always receive great service frim the service department and the wait time for service is great. More

by james.thomas571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Tracy Schultz

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Jun 17, 2025

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 16, 2025

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Employee Rating

excellent service and excellent people all services were done on time and in a quick manner More

by vlofenfeld
Recommend Dealer
Yes
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Jun 17, 2025

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 12, 2025

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Employee Rating

Jim in service has gone out of his way to help us getting our vehicle fixed More

by Blaskokate
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Boughter, Damian George, Karen Spudy , Ben Scott our salesman is excellent

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Jun 17, 2025

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2025

Dealership Rating
Employee Rating

Excellent and honest service with recommendations on future possible needs. I love the video that explains what was done and the status of your tires, brakes, etc. More

by Ponch1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

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Jun 17, 2025

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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