James Jacobelli

I highly recommend. I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it I was driving to a medical appointment early Wednesday and suddenly had a check engine light show on my Mazda. I called Cochran Mazda, where I got it from, and they either would not or could not schedule me for a month just to diagnose the issue. I decided to Call Kenny Ross Mazda, since I was in their area for the doctor appointment. What a difference! They scheduled me in that same day at 1:30 to diagnose, determined it was a faulty thermostat, ordered the part (which already arrived the following morning) and got me scheduled in for the repair Friday morning. An excellent experience. I will be dealing with Kenny Ross moving forward. This is the way service should be! More

by bwhamilton2960 Verified Customer Verified Customer

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KR Mazda always is a pleasure to deal with. The best Mazda dealership in the area The best Mazda dealership in the area More

by LOGAN.LOCKHART412 Verified Customer Verified Customer

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excellent waiting area. nice snacks . very pleased with the service, speed and ease but the tire was expensive considering it was 50$ less at the tire store but I was alrea nice snacks . very pleased with the service, speed and ease but the tire was expensive considering it was 50$ less at the tire store but I was already there so. Service yes great , tire cost higher then other places More

by reneejt85 Verified Customer Verified Customer

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Very thorough and to the point. Clean environment, friendly staff members, like going to this location Clean environment, friendly staff members, like going to this location More

by LJONES613 Verified Customer Verified Customer

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I had a very pleasant experience from my service advisor, service tech, to the nice waiting area with the yummy snacks it was an overall great experience. service tech, to the nice waiting area with the yummy snacks it was an overall great experience. More

by ALLANJUDY624 Verified Customer Verified Customer

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Always a great experience. Joe, Susan and team are wonderful and make a stressful experience pleasant. Joe, Susan and team are wonderful and make a stressful experience pleasant. More

by DONOFRV Verified Customer Verified Customer

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Everything was taken care of and I was offered a discount of $25 for future services. of $25 for future services. More

by JPCOUNS Verified Customer Verified Customer

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Great customer service & support. Easy to make an appointment. Good communication. Comfortable waiting room. Friendly staff. Easy to make an appointment. Good communication. Comfortable waiting room. Friendly staff. More

by PURPLEHAZE2121 Verified Customer Verified Customer

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Came in for state inspection and service, and a clean location which is easy to find. location which is easy to find. More

by zeke2049 Verified Customer Verified Customer

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Dealership is clean and comfortable, all staff are very friendly. Updates are frequently provided while waiting. friendly. Updates are frequently provided while waiting. More

by score1069 Verified Customer Verified Customer

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