James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli | Page 2

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
143 Reviews
5.0

143 Reviews

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143 Reviews of James Jacobelli

May 12, 2026

Dealership Rating
Employee Rating

I had a great experience, even though they didn’t have a complementary car I could use to go get something to eat, they did however take me to a restaurant so I can eat and when I was done, they were able t More

by BABYGIRL332
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Damian George, Greg Kuzyck

May 12, 2026

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 12, 2026

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Employee Rating

Kenny Ross Mazda is a very nice dealership. Everyone is friendly. I always enjoy going to this dealership. More

by CASSIEK9595
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2026

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2026

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The whole staff was welcoming and friendly. They listed and explained the details for my car maintenance, and went out of their way to make sure I fully set up before I left. AI won’t be able t More

by MOLLYKLOSE295
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2026

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Employee Rating

On time service friendly staff. Answered questions. This was the first service for our new vehicke More

by bkaspr
Service Time
Recommend Dealer
Yes
May 08, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 05, 2026

Dealership Rating
Employee Rating

I am a returning lease customer. Turning in my 2023 Mazda CX-30 and getting a new lease for another 2026 Mazda CX-30 was a great experience thanks to Sue Fritz and her team! I also g More

by ALOHATASHA
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2026

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2026

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I purchased a used "certified" CX5 and it was far from being that. It caused me several headaches and return trips to the dealership. Just under 30 days later the vehicle is finally up to par. More

by HVFC20
Service Price Transparency
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Service Time
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Recommend Dealer
No
May 01, 2026

Kenny Ross Mazda responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 24, 2026

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Employee Rating

Always top-notch service! Jim was very helpful through entire process. Minimal wait time! Thank you. More

by njmc7
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Apr 30, 2026

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 20, 2026

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Employee Rating

Jim was a great service writer! He worked diligently to resolve my issue and found a very cost effective solution for me. More

by medic52183
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 16, 2026

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Employee Rating

Service was done promptly and efficiently. Staff were very friendly and professional. The engineer suggested key issues that needed fixing. More

by JOVETNUMFOR
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 11, 2026

Dealership Rating
Employee Rating

I waited for my car service to get done, and the service rep kept me updated. I will take my car there again. More

by LENNYD1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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