James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli | Page 7

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
141 Reviews
5.0

141 Reviews

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141 Reviews of James Jacobelli

December 10, 2025

Dealership Rating
Employee Rating

Fast, efficient, and super welcoming. Easiest and most informed service visit I’ve ever experienced. More

by larry_gadsden
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 02, 2025

Dealership Rating
Employee Rating

Everything about this service appointment was perfect, from scheduling to diagnostics to the actual service appointment, everyone with whom I had contact was extremely helpful and professional. I needed More

by Justessy1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 26, 2025

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Employee Rating

Jim was wonderful and had my part ready and reacted very fast to get my car ready More

by WILK343
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 24, 2025

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The experience was fast and easy. Was my 3rd car from kenny ross, I will go back after this lease. More

by retrobill1987
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2025

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 22, 2025

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Appointment was on time and went well! The wait was not long! Good information when finished. More

by chowley1958
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 20, 2025

Dealership Rating
Employee Rating

Another great service experience from Kenny Ross Mazda. This service department is extremely thorough when it comes to your vehicle maintenance and I have never once been told that they can’t duplicate any More

by tclloyd25580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 13, 2025

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Employee Rating

Great service would gladly come back. Everyone one of them are fantastic. Great techs and advisor. More

by William king
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 19, 2025

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2025

Dealership Rating
Employee Rating

Clean, comfortable modern dealerships. Attractive looking building. Clean bathrooms. Very friendly staff along with good inventory. More

by BRU87
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Recommend Dealer
Yes

Other Employees Tagged: Keri Pediger, Chance George

Nov 12, 2025

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 01, 2025

Dealership Rating
Employee Rating

They have donuts, snacks and coffee while you wait for your car to be serviced! More

by RUNNERMOM.JUDY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 31, 2025

Dealership Rating
Employee Rating

Pleasant, informative staff, clean and spacious waiting room during service. Always feel like I'm treated fairly and well-cared for. More

by ZWESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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