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James Johnson
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James Johnson | Page 3
Service Advisor
Don White's Timonium Chrysler Dodge Jeep Ram
10300 York Rd
Cockeysville, MD 21030
43 Reviews
43 Reviews
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43 Reviews of James Johnson
January 15, 2021
Took my car in twice for a simple oil change. 2 times I had to return back to the dealer to stop an oil leak. Driveway was ruined by oil stains. Secondly I went in to have my blower replaced and they damag had to return back to the dealer to stop an oil leak. Driveway was ruined by oil stains. Secondly I went in to have my blower replaced and they damaged my glove box in the process.. Service mgr initially said his guy did not do it. But after the oil leak repair he promised they would try and make the box right.. So far no reply from the dealer on the glove box replace / repair issue. No faith in these folks. More
by BRAVO81259
Helpful 
October 27, 2020
Friendly and knowledgeable staff in the Service Dept. I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my optio I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my options were explained thoroughly. More
by Vince S.
October 01, 2020
Very good service, informative and knowledgeable. Keeps track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly More
by jasper000333
Other Employees Tagged: Jessica Griffin , Robert Marstellar
August 20, 2020
My sales associate, Josh, was calm and helpful which made my purchase relaxing and enjoyable. The finance guy was also nice and helpful with options. my purchase relaxing and enjoyable. The finance guy was also nice and helpful with options. More
by Alisa
Other Employees Tagged: Ian Deveroux
August 01, 2020
Alan at Don White’s Timoniun is excellent. He and the rest of the team always look out for me, and make sure my Jeep is in tip top shape. Great service! rest of the team always look out for me, and make sure my Jeep is in tip top shape. Great service! More
by pandaburke
Other Employees Tagged: William Gonzales, Ian Deveroux , Derrick Finch, Robert Marstellar, Alan in Service
January 23, 2019
GREAT CUSTOMER SERVICE IN AND OUT AND BACK ON THE ROAD. THANK YOU GUYS. WOULD REC THE SERVICE DEPARTMENT TO ANYONE. EVERYONE i SPOKE TO WAS VERY PLEASANT THEY EVEN WASHED MY IN AND OUT AND BACK ON THE ROAD. THANK YOU GUYS. WOULD REC THE SERVICE DEPARTMENT TO ANYONE. EVERYONE i SPOKE TO WAS VERY PLEASANT THEY EVEN WASHED MY VEHICLE. More
by Ram truck
March 16, 2018
Great service My Jeep Wrangler went in for a recall. The appointment was convenient, and the service folks were friendly and efficient. The care was ready within a My Jeep Wrangler went in for a recall. The appointment was convenient, and the service folks were friendly and efficient. The care was ready within an hour. More
by baywolves
March 09, 2018
Great service experience James Johnson is always a pleasure to deal with. He is friendly, professional, and takes the time to explain work to be performed. I was 100% satisfie James Johnson is always a pleasure to deal with. He is friendly, professional, and takes the time to explain work to be performed. I was 100% satisfied with my service appointment. More
by Lindsay
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