James Keefe

Professional in the dealings, prices are fair, and the service is exceptional. We appreciated how the cars were ready for us to test drive. The car sold itself! service is exceptional. We appreciated how the cars were ready for us to test drive. The car sold itself! More

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Great experience with James Keefe. This was our 2nd car we purchased from him and both times went very well. This was our 2nd car we purchased from him and both times went very well. More

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Excellent dealership! I actually bought two new vehicles from this dealer and they are very efficient and easy to work with. Great experience! I actually bought two new vehicles from this dealer and they are very efficient and easy to work with. Great experience! More

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My first contact with Brilliance Honda was from a message I left for the Internet Sales Manager. "Tara M." called back after 24hrs. and very sincerely wanted to help me with my car choice. A clear sounding v I left for the Internet Sales Manager. "Tara M." called back after 24hrs. and very sincerely wanted to help me with my car choice. A clear sounding voice with a friendly attitude was in my ear, and comforting. After going over the car I desired, she got back with her attractive proposal. Brilliance had the car and the delivery very smooth with James K. These two employees made this my best ever, car buying experience. My wife and I believe "Tara" is a brilliant star employee for your Honda business. We met her the day of delivery. She had on a big warm smile, with handshakes for the two of us. This star employee sparkles!! More

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Great customer service, no pressure, very knowledgeable & friendly, very mindful of our time. Overall great experience. friendly, very mindful of our time. Overall great experience. More

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The best car dealership in McHenry County! Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. Their service department is immpecable! Joe and Shaun and Ted just a few of the trustworthy customer service reps I have been helped by over the years. Their knowledge has always helped us with all our car needs. I recommend their service as they are like family. Now the sales department: I just bought my latest car yesterday. Thomas Keefe was my agent and he helped us all the way. I want to thank him and Jon at the manager desk for making our buying experience such a wonderful Christmas memory. Darrel Herbert has been very efficient and helpful with the final process at closing and in couple of hours we were on our way happy with the trade and wonderful car we purchased. Brilliance Honda is a excellent solid dealership. There is a strong reason I have been with them for 23 years now and I will never switch. There is nothing like a business relationship built on trust, integrity, experience and long history. Thank you Brilliance! You live up to your name! Merry Christmas! More

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Very nice dealership! Everyone that I encountered was very friendly, helpful and laid back, no pressure! Everyone that I encountered was very friendly, helpful and laid back, no pressure! More

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First time we actually didn't feel pressured or beat up while buying a car. Very pleasant experience while buying a car. Very pleasant experience More

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Overall great dealership. Jim Keefe is an excellent sales rep. My family has bought 5 cars from here for a reason. Jim Keefe is an excellent sales rep. My family has bought 5 cars from here for a reason. More

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We were treated well by a friendly staff, car buying is one of those necessary evils, enjoy a newer vehicle, but hate spending the money. one of those necessary evils, enjoy a newer vehicle, but hate spending the money. More

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