Thomas Keefe

Eva and the whole team made it very smooth for us when buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another c buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another car from them in the future! The best dealership! Good deals and good people! Highly recommended! Thank you Eva and the whole Brilliance Honda of Crystal Lake team! More

Helpful 0

Report | Print

this is my fourth Honda my third CRV Brilliance Honda is a very good dealership friendly whenever I buy my Hondas it’s brilliant a very good dealership friendly whenever I buy my Hondas it’s brilliant More

Helpful 0

Report | Print

Very nice people. My sales man matt rollak was very helpful.And the. Finance manager Darrell was very helpful too. My sales man matt rollak was very helpful.And the. Finance manager Darrell was very helpful too. More

Helpful 0

Report | Print

It was a long day, but I was very satisfied at the end of everything. You could use a Café, if people are going to be there all day waiting on the Finance Department. everything. You could use a Café, if people are going to be there all day waiting on the Finance Department. More

Helpful 0

Report | Print

This has always been my go to dealership. Evan my sales person was very. Nice and not pushy. The maintenance dept is always helpful nice guys explain what is going on well. Evan my sales person was very. Nice and not pushy. The maintenance dept is always helpful nice guys explain what is going on well. More

Helpful 0

Report | Print

The dealership is amazing. My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continu My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continue to refer my friends and family members. Robert was my latest sales representative and he exceeded my expectations. More

Helpful 0

Report | Print

The best car dealership in McHenry County! Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. Their service department is immpecable! Joe and Shaun and Ted just a few of the trustworthy customer service reps I have been helped by over the years. Their knowledge has always helped us with all our car needs. I recommend their service as they are like family. Now the sales department: I just bought my latest car yesterday. Thomas Keefe was my agent and he helped us all the way. I want to thank him and Jon at the manager desk for making our buying experience such a wonderful Christmas memory. Darrel Herbert has been very efficient and helpful with the final process at closing and in couple of hours we were on our way happy with the trade and wonderful car we purchased. Brilliance Honda is a excellent solid dealership. There is a strong reason I have been with them for 23 years now and I will never switch. There is nothing like a business relationship built on trust, integrity, experience and long history. Thank you Brilliance! You live up to your name! Merry Christmas! More

Helpful 0

Report | Print

Brilliance Honda is a very good dealership everyone there has a genuine concern about the customer. My salesman Thomas keefe was excellent and made the purchasing a vehicle enjoyable. The finance manager was has a genuine concern about the customer. My salesman Thomas keefe was excellent and made the purchasing a vehicle enjoyable. The finance manager was also excellent.. More

Helpful 0

Report | Print

Great buying experience. Both Tara and Thomas Keefe did an excellent job addressing my questions. Both Tara and Thomas Keefe did an excellent job addressing my questions. More

Helpful 0

Report | Print

Very nice dealership! Everyone that I encountered was very friendly, helpful and laid back, no pressure! Everyone that I encountered was very friendly, helpful and laid back, no pressure! More

Helpful 0

Report | Print