James Kesler

I came in for 2 things that needed to be fixed. After 3 hours there, neither was fixed! This isn't the first time this has happened at this dealership. Very frustrating but the service advisors After 3 hours there, neither was fixed! This isn't the first time this has happened at this dealership. Very frustrating but the service advisors I dealt with didn't seem to care. They said I would need to leave my car next time and I asked about a loaner...the advisor never got back to me. If my issues weren't Subaru related I would not go back here. More

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Excellent service and customer centered staff. I’ve been a customer since 2013 and have never been disappointed. I’ve been a customer since 2013 and have never been disappointed. More

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They are all very polite and explain what they found a how it was collected the problem. how it was collected the problem. More

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very friendly staff. Was kept informed of what was being done and asked for my permission when necessary. Was kept informed of what was being done and asked for my permission when necessary. More

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The staff is exceptional - both friendly and knowledgeable. I appreciated the how organized my visit was - from the service door opening as I approached, and ending with my car waiting for knowledgeable. I appreciated the how organized my visit was - from the service door opening as I approached, and ending with my car waiting for me right outside the waiting room once the work was done. More

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The service was performed as stated and in a timely manner. Service is expensive.however. manner. Service is expensive.however. More

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This dealer always makes scheduling appointments easy. The staff is always friendly and personable. Thank you for being very accommodating and quick. The staff is always friendly and personable. Thank you for being very accommodating and quick. More

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They kept my car 3 days to reset my drive engine light. I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned my call backs, i just had to keep calling. Ultimately nothing was wrong but they tried to price gouge me by offering to change my air cabin filter for almost $100 (a cheap part that takes 5 minutes of labor). Extremely disappointed with the experience. More

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Excellent customer service and work, they just need a nice coffee bar area for customers while they wait for their car nice coffee bar area for customers while they wait for their car More

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Pleasant and professional staff helped get my car scheduled quickly and problem fixed. Waiting area large and confortable scheduled quickly and problem fixed. Waiting area large and confortable More

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