James Kesler | Page 2

Dealer continued to try and trouble shoot my radio over several months, finally replacing it. New radio works great, first one was definitely defective. Thank you!! several months, finally replacing it. New radio works great, first one was definitely defective. Thank you!! More

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Excellent customer service and work, they just need a nice coffee bar area for customers while they wait for their car nice coffee bar area for customers while they wait for their car More

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The service department is useless. They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was n They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was not an issue that could be diagnosed with a computer. Even after telling them to please Google it like I had they would not do it and charged me $200 to get my vehicle back. I used YouTUbe and fixed in 10 minutes. More

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We have purchased several new cares from Troncalli. They are ALWAYS wonderful to work with! I would recommend them to anyone looking to purchase a car! They are ALWAYS wonderful to work with! I would recommend them to anyone looking to purchase a car! More

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Very professional courteous. Truthful and honest. Straightforward. Very happy we stopped in that day. We were only going to look but the right vehicle was there. Truthful and honest. Straightforward. Very happy we stopped in that day. We were only going to look but the right vehicle was there. More

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The best car buying experience ever! Amy C. made the car buying experience fun / memorable. Amy C. made the car buying experience fun / memorable. More

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They actually tried to force me into buying a new car by giving me an obscene price on my car repairs. Upon denying the work, and the new car pressure, I learn that I still have to pay for a diagnostic tha giving me an obscene price on my car repairs. Upon denying the work, and the new car pressure, I learn that I still have to pay for a diagnostic that never happened. Car's still broke, and now I have to tow it to a new shop. It's been in this shop being ignored for 5 weeks. As for communication, I called 6 times, got through twice. They called me once, and that was because they thought I had a new car payment up my sleeve. Total scam tactics, and the fear tactics of trying to point out any little thing with the car to persuade me to trade it in so they get even more money. More

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Working with Brandon was a pleasure, I was in and out of the dealership in a timely manner. I would strongly recommend Troncalli and Brandon. the dealership in a timely manner. I would strongly recommend Troncalli and Brandon. More

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Smooth, Simple and Flexible: Very Good Experience Bought a 2020 Subaru Forester at Troncalli. James Kesler kept the entire process simple and transparent. We visited the dealership twice, once to try Bought a 2020 Subaru Forester at Troncalli. James Kesler kept the entire process simple and transparent. We visited the dealership twice, once to try and once to buy, and worked out the details online. Very happy with how things went. Would recommend James and Troncalli to anyone in the market for a Subuaru. More

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James was absolutely professional, respectful, and honest throught our conversations. He got the dealership to give me the best offer! I was a tough buyer, but he stuck with it and continued to match or beat throught our conversations. He got the dealership to give me the best offer! I was a tough buyer, but he stuck with it and continued to match or beat the competive pricings other dealers were offering. I'd definitely recommend him. He's very knowledgeable too and drives a Subaru himself. More

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