James Kesler

They are all very polite and explain what they found a how it was collected the problem. how it was collected the problem. More

Report | Print

The service was performed as stated and in a timely manner. Service is expensive.however. manner. Service is expensive.however. More

Report | Print

This dealer always makes scheduling appointments easy. The staff is always friendly and personable. Thank you for being very accommodating and quick. The staff is always friendly and personable. Thank you for being very accommodating and quick. More

Report | Print

They kept my car 3 days to reset my drive engine light. I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned I had an appointment and they only looked my car finally because I called 7 times in 1 day. They never apologized, my service manager never returned my call backs, i just had to keep calling. Ultimately nothing was wrong but they tried to price gouge me by offering to change my air cabin filter for almost $100 (a cheap part that takes 5 minutes of labor). Extremely disappointed with the experience. More

Report | Print

Excellent customer service and work, they just need a nice coffee bar area for customers while they wait for their car nice coffee bar area for customers while they wait for their car More

Report | Print

Dealer continued to try and trouble shoot my radio over several months, finally replacing it. New radio works great, first one was definitely defective. Thank you!! several months, finally replacing it. New radio works great, first one was definitely defective. Thank you!! More

Report | Print

Pleasant and professional staff helped get my car scheduled quickly and problem fixed. Waiting area large and confortable scheduled quickly and problem fixed. Waiting area large and confortable More

Report | Print

Troncalli Subaru rocks! They worked hard to find a car for me during the pandemic and since then have provided exceptional care with all service visits. I had new tires an They worked hard to find a car for me during the pandemic and since then have provided exceptional care with all service visits. I had new tires and alignment last week and William was so helpful. Everyone at Troncalli makes you feel valued. I will definitely purchase my future cars here P.S. Thanks Subaru for loving dogs!! More

Report | Print

The service department is useless. They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was n They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was not an issue that could be diagnosed with a computer. Even after telling them to please Google it like I had they would not do it and charged me $200 to get my vehicle back. I used YouTUbe and fixed in 10 minutes. More

Report | Print

We have purchased several new cares from Troncalli. They are ALWAYS wonderful to work with! I would recommend them to anyone looking to purchase a car! They are ALWAYS wonderful to work with! I would recommend them to anyone looking to purchase a car! More

Report | Print