James Lauman
James Lauman at Audi Allentown
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James Lauman

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
537 Reviews
4.9

537 Reviews

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537 Reviews of James Lauman

May 17, 2025

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I did this survey yesterday…. Maybe check your e mail you have a great day More

by NABOO347
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Recommend Dealer
Yes

May 17, 2025

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Highly recommend this dealership for the quality of the job done!! Their recommendations were honest, detailed and trustworthy. I will recommend friends to this dealership for services . More

by SHINGMAI0
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Recommend Dealer
Yes

May 15, 2025

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My experience was great with this dealer. The problem was fixed and they provided transportation to and from my location. My service advisor listened to my problem and worked with the mecha More

by WMHORNBAKE
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Recommend Dealer
Yes

May 15, 2025

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Jade is great. He communicates well, responders promptly, and follows up on questions or options. More

by DUERHOLZ
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Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie

May 15, 2025

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Great communication and follow up! Very much appreciated throughout the entire process and he ensured the issues were taken care of More

by Babykar143
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Recommend Dealer
Yes

May 15, 2025

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Service rep responded quickly and got my vehicle in for repairs .., heard my concerns and got me on my way More

by NABOO347
Service Price Transparency
Service Communication
Recommend Dealer
Yes

May 14, 2025

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Beat Service from Bottom to Top always Professional and Sincere Always. James is the Best in the area and never has disappointed me. He is the main reason I still go there. On a Scale of 1-10 he is 10 all More

by tonyg53
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Recommend Dealer
Yes

May 13, 2025

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On time, quick, good experience. Took time to explain question with WiFi and Apple car play More

by Evkamiheckman
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Recommend Dealer
Yes
May 14, 2025

Audi Allentown responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that our team took the time to walk you through your questions about WiFi and Apple CarPlay. We’re always here to help and appreciate you choosing Ciocca!

May 10, 2025

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The service staff at Audi Allentown did an an amazing job at getting my replacement engine covered through an extended warranty. Jade communicated with me through every step and fought to get it covered savi More

by Jennabell03
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Recommend Dealer
Yes

Other Employees Tagged: Sijade Cromartie

May 13, 2025

Audi Allentown responded

Thank you so much for the great feedback, Jenna! We're thrilled to hear that Jade and the service team at Audi Allentown were able to help get your replacement engine covered under warranty. Jade’s dedication and communication truly make a difference and we’re glad he was there to support you through the process. We appreciate your trust in us and are always here when you need us!

May 10, 2025

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Employee Rating

As always, top notch, customer service! James and team went above and beyond. Such a pleasure to work with. More

by DSTERLING
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Recommend Dealer
Yes
May 13, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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