James Lauman

Audi Allentown responded

Thank you for the great review! We're so glad to hear that our team at Audi Allentown was able to help you take full advantage of your service plan and save you money. It's always our goal to provide helpful, friendly, and accommodating service. We truly appreciate your support and look forward to seeing you next time!

Audi Allentown responded

Thank you so much for your continued trust and loyalty! We're sorry for the delay caused by the adjuster, but we're glad to hear that James and the team were able to step up and make the situation as smooth as possible. It means a lot to know you've had consistently positive experiences with us and that you're considering us for your third vehicle. We truly appreciate your support and look forward to helping you again soon!

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Audi Allentown responded

Thank you, Karmen! We truly appreciate your kind words. We're glad James and the team at Audi Allentown provided you with great service. Your support means a lot to us, and we look forward to welcoming you back again soon!

Audi Allentown responded

Thank you very much for such a great review, Charles! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department and team. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Audi Allentown responded

Thank you for sharing your experience with us! We're so glad to hear you felt well taken care of from start to finish. It’s great that our technician was able to assist with your CarPlay connection even after your visit—that kind of ongoing support is exactly what we strive for. We're also happy the loaner vehicle made things more convenient for you.

Audi Allentown responded

Thank you so much for your kind words and loyalty! We're thrilled to hear that Tyler and the Audi Allentown team have consistently provided the level of service that keeps you coming back. Owning four Audis is an incredible testament to your trust in both the brand and our service department — and we’re honored to be a part of that experience. We truly appreciate your continued support and look forward to being here for all your future Audi needs!

Audi Allentown responded

Thank you for the great feedback! We’re so glad to hear that your experiences with Audi Allentown have consistently been positive. Providing top-notch customer service is our priority, and it’s wonderful to know we’re hitting the mark. We truly appreciate your support and look forward to welcoming you back again soon!

Audi Allentown responded

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent customer service is very important to us, and it's clear we fell short in your case. We understand how frustrating it can be not to receive a loaner vehicle when expected, especially as a customer of the dealership. If you're open to it, we'd appreciate the opportunity to learn more and try to make things right. Please feel free to reach out to our management team directly.