James Lyon

I belong to a family that believes in the quality of a Subaru vehicle, eight cars in total. While the vehicle is top notch, finding a quality dealer in any brand isn't. The personal and service at Annapol Subaru vehicle, eight cars in total. While the vehicle is top notch, finding a quality dealer in any brand isn't. The personal and service at Annapolis Subaru matches the quality of their product. It can't get any better. This is the second car we purchased from this dealership, and it won't be the last. More

by j.villarreal Verified Customer Verified Customer

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This is our 4th car we have bought from Annapolis Subaru. Can’t say enough good things about James Lyons , tom stancavage and Will the finance manager making us feel comfortable . We have owned different car Can’t say enough good things about James Lyons , tom stancavage and Will the finance manager making us feel comfortable . We have owned different car brands and always come back to Subaru. The staff at this location is top notch. Hard to come about in today’s world. Also a special shout out to your great service team . Best dealership in Annapolis area. Other brands fall short on all fronts. Go team Annapolis Subaru. Was our pleasure ! Thanks you! More

by taniaforney19 Verified Customer Verified Customer

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I was accepted as a serious buyer when I walked in. My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which took some time, but they stayed in the game and I am now driving an Annapolis Subaru. More

by Vrotzel Verified Customer Verified Customer

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The staff was professional and responsive and easy to talk and negotiate with. They were very considerate of our requirements and focused on them and not on anything else beyond what we said we would co talk and negotiate with. They were very considerate of our requirements and focused on them and not on anything else beyond what we said we would consider. I would return again if we ever need another Subaru. More

by fuji.fuller Verified Customer Verified Customer

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James Lyon I visited the location to pick up a fleet car and was incredibly impressed by the level of professionalism and above & beyond customer service. James Lyon particularly was a breath of fresh car and was incredibly impressed by the level of professionalism and above & beyond customer service. James Lyon particularly was a breath of fresh air. Despite the overwhelming heat outside he helped me switch from the old to the new car with a smile and care/service you don’t see everyday. Subaru should be proud to be represented by James Lyons. I believe in first impressions and he knocked it out of the ballpark. Thank you James and keep it up young man!! More

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Very helpful and accommodating. The salesman and sales manager stayed after hours to finish the buying process. The salesman and sales manager stayed after hours to finish the buying process. More

by uscgbhill Verified Customer Verified Customer

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This is my 1st Subaru and the 1st car I've bought since 2007. I started working with James Lyon in early February when I drove my 1st Forester. I wanted either a blue or red Forester Limited 2020-2023 and 2007. I started working with James Lyon in early February when I drove my 1st Forester. I wanted either a blue or red Forester Limited 2020-2023 and was willing to wait for one. From February-June, James periodically checked in with me to let me know when blue and red Foresters were at the dealership. I came up on June 20th to test drive a 2021 maroon Forester Limited and decided to purchase it. From this point, James, William the Finance Guy and Tom, the Sales Manager, all worked with me to seal the deal. They patiently answered all my questions, gave me a great offer on my trade-in and never pressured me to hurry up or buy any of the additional products I was offered. I had pre-qualified for a car loan but when I realized I would have to return with a check and wouldn't be able to drive the car home on the 20th, I let William see how close he could get to what he agreed was a really good rate. He got close enough with a car loan from Truist that I agreed to finance through Subaru. The final thing that convinced me that Annapolis Subaru is truly customer focused was, as I was preparing to drive away after completing the purchase, I noticed that the driver's seat leather had split--something I swear was not there when I test drove the car. While I was prepared to ask if Annapolis Subaru could fix the seat, I didn't have to because James contacted me to tell me that Tom had authorized the repair. The seat looks like new. I'm very happy with my Subaru though it's going to take me years to figure out all the technology and I can not thank the folks at Annapolis Subaru enough for making the whole car buying process friendly and painless! More

by kathymcummings Verified Customer Verified Customer

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A great experience. Getting the car I wanted with financing was easy and hassle free. Both James and Marissa were fantastic. James even help moved my things from the Getting the car I wanted with financing was easy and hassle free. Both James and Marissa were fantastic. James even help moved my things from the old car to the new. More

by 2nd Subaru Verified Customer Verified Customer

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Everyone was very friendly and accommodating to what I wanted to buy. James was able to help me get a base model in the exact color I wanted along with answering all the questions I had throughout the pro wanted to buy. James was able to help me get a base model in the exact color I wanted along with answering all the questions I had throughout the process. More

by heleng.8900 Verified Customer Verified Customer

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Thank you so much for the help and the great job with helping me find a vehicle and pay off the family helping me find a vehicle and pay off the family More

by shanapfiles Verified Customer Verified Customer

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