James Main | Page 10

Great working with Nicole. Love my truck! Everyone here is amazing! I would highly recommend them! Love my truck! Everyone here is amazing! I would highly recommend them! More

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Great customer service and salesmen, you don't feel pushed into buying with them and they genuinely answer any questions or concerns you may have. Their service department is also very attentive and fa pushed into buying with them and they genuinely answer any questions or concerns you may have. Their service department is also very attentive and fast! Phone is always answered quickly when you call, no matter the time nor the department. More

by ZCATUOGNO Verified Customer Verified Customer

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Poor communication from service advisor, and charged amount exceeded previously agreed upon budget. Only got done because another service advisor intervened and got the service manager involved (otherwi amount exceeded previously agreed upon budget. Only got done because another service advisor intervened and got the service manager involved (otherwise I would give them a "1"). Then when I went to pick it up, the emergency brake cable had been accidentally cut and no one noticed it until I got home (this was not the first time that I was told the truck was ready for pickup, and clearly no one gave it a final inspection). Then they wouldn't pay for an Uber back to their shop to pick up the truck after fixing their mistake. More

by LUCAS_JACOMIDES Verified Customer Verified Customer

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I’m a Lincoln owner and my car not washed. Never had been since I brought the car to this dealer. Always washed at Lexus. Not what I expect. Other than that service was good. Never had been since I brought the car to this dealer. Always washed at Lexus. Not what I expect. Other than that service was good. More

by HKOKOLUS Verified Customer Verified Customer

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730am appt for oil change. I was early, and confirmed I was a "waiter". 2 hours later my truck was still untouched, and they were unable to tell me why, but took ownership of i I was early, and confirmed I was a "waiter". 2 hours later my truck was still untouched, and they were unable to tell me why, but took ownership of it. I was told they could get me taken care of "right away, and would take 30-40 minutes". I retrieved my keys and left. I went out of my way to have my truck serviced at this location. I made an appointment for a basic oil change, and I lost 2.5 hours of my day for nothing. Until today, Mac Haik Quick Lane was the only shop that has serviced my shop. More

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The service was great. The team took care of all our needs and issues. This is why we will continue to come back. The team took care of all our needs and issues. This is why we will continue to come back. More

by jstovallpro Verified Customer Verified Customer

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Bought my car at Mac Haik Ford and have using them for all my car need and very pleased with them. all my car need and very pleased with them. More

by WATKINS-N Verified Customer Verified Customer

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Car was ready much earlier than expected and returned in very clean condition. People in service were very easy to work with. very clean condition. People in service were very easy to work with. More

by DIANEFRANKE6 Verified Customer Verified Customer

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Great service. Very responsive Trevor and Duane are both excellent. Customer for life. Thank you Very responsive Trevor and Duane are both excellent. Customer for life. Thank you More

by frankaroneo Verified Customer Verified Customer

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Service was quick and accurate. They checked and tuned everything I needed. Service representatives were friendly and easy to work with. They checked and tuned everything I needed. Service representatives were friendly and easy to work with. More

by CANDICE5 Verified Customer Verified Customer

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