James Main | Page 7

First, the good. Chad in Quick Service busted his tail to help me out and delivered his service within a few hours. Tim in the regular Service Lane was also extremel Chad in Quick Service busted his tail to help me out and delivered his service within a few hours. Tim in the regular Service Lane was also extremely helpful in sorting through the dealer madness. The worst of the group is Elijah (F) who is supposed to be the accessories manager. He never seems to be in the office and was unable after having my truck for 5 days to get warranty authorization from Ford for a $20 5th wheel ring that broke off. 2 weeks later and he has still not provided an update. James Main (F) is supposedly the Service Director who I was told to speak with on day 1, but I saw him and he said he was going to lunch and could not talk to me. I left him a voicemail when I got home and no return calls to date. Don’t use this dealer! More

by Tremor22 Verified Customer Verified Customer

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I take all of my vehicle's to mac haik i wil not go anywhere else . anywhere else . More

by DAVE2HELEN Verified Customer Verified Customer

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Everyone was very helpful and worked my vehicle in as I had a flat with a slow leak and also needed an oil change. had a flat with a slow leak and also needed an oil change. More

by AKURKOWSKI Verified Customer Verified Customer

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Good curtesy and honest, patient with customers , they take their time to listen and explain well the needs of the car take their time to listen and explain well the needs of the car More

by Gertumadden5 Verified Customer Verified Customer

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With appointment wait was 2 1/2 hours, way to long. I think you do not honor the appointments , you just put them in line with everyone else. Will be shopping around for another dealer. I think you do not honor the appointments , you just put them in line with everyone else. Will be shopping around for another dealer. More

by RWILLROYWILLRNW Verified Customer Verified Customer

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Had a great experience with a great crew. Had a great time in a very comfortable lobby. Had a great time in a very comfortable lobby. More

by smithc3113 Verified Customer Verified Customer

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Kind and professional support from the members. Can't wait to do the next job with mac haik Can't wait to do the next job with mac haik More

by epson200h Verified Customer Verified Customer

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Horrendous. The service manager acts like he is doing you a favor. Very rude and miserable. Would never take my car back there. The service manager acts like he is doing you a favor. Very rude and miserable. Would never take my car back there. More

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👍🏻Excelent service, excellent atención, buen trato, excelente personal, excelentes mecánicos, excelente salas de espera y precios accesibles, por todo gracias al excelente Roberth excelente personal, excelentes mecánicos, excelente salas de espera y precios accesibles, por todo gracias al excelente Roberth More

by JORGE.ESCALANTE Verified Customer Verified Customer

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Service department is horrible, didn’t compete all issues when brought the vehicle in, they had to send someone out to do one of the recalls and still have not fixed my hood. Also had to push for a loaner ev when brought the vehicle in, they had to send someone out to do one of the recalls and still have not fixed my hood. Also had to push for a loaner even though I paid for the loaner addendum at time of purchase. More

by COLLINS_TEX Verified Customer Verified Customer

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