James Marchetti
James Marchetti at Suburban Ford of Waterford

James Marchetti | Page 2

Sales Consultant

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

Contact Me
4.9
26 Reviews

I am James Marchetti and have come to Suburban Ford of Waterford with over 20 years of experience in customer service, most recently as a seasoned and successful auto/truck service adviser. Whatever your budget, and whether you're looking for a new or quality pre-owned car or truck, my goal at Suburban Ford is to use my experience to help sort out your best options while making the process as comfortable as possible for you. No detail is too small to discuss. I welcome the opportunity to start a long-term relationship.

Dealership Experience

5 yrs, 9 mos

Specialties & Trainings

Top 15 national Service Adviser for 5 years with General Motors

Entrepreneur and business owner for 10 years

View more specialties & trainings
4.9

26 Reviews

Write a Review

26 Reviews of James Marchetti

April 08, 2023

Dealership Rating
Employee Rating

Suburban Ford of Waterford always makes the new car buying experience a pleasant one for sure. From the general manager, sales manager, sales person, finance and the delivery prep person they all do a More

by Frank I
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere , Mike Barker, John Duley

May 01, 2023

Suburban Ford of Waterford responded

Hi Frank, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2023

Dealership Rating
Employee Rating

Wow, what a great experience. I was at the dealer 3 hours. Everyone was unbelievably nice. The GM and my sales person answered every question I had. More

by Big Money
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere , Mike Barker

Mar 25, 2023

Suburban Ford of Waterford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Waterford! If you have any further questions, please don't hesitate to reach out!

March 16, 2023

Dealership Rating
Employee Rating

Jeff and James found me the perfect Bronco! 5th new vehicle purchase and the best one yet. More

by hd80cu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere , Mike Barker

Mar 18, 2023

Suburban Ford of Waterford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Waterford! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2022

Dealership Rating
Employee Rating

Easy to work with professional and comfortable to work with. Deal went very well. Thank You More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Dec 14, 2022

Suburban Ford of Waterford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2022

Dealership Rating
Employee Rating

This is my second time dealing with the service department at Suburban Ford with my Brand new car and my first time dealing with Cory Todd. He was super friendly and efficient!! Got me in the same More

by Jen1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Todd

Jun 01, 2022

Suburban Ford of Waterford responded

We hope to be of service to you again in the future. Best wishes, Suburban Ford of Waterford

February 02, 2022

Dealership Rating
Employee Rating

I bought a 14 year old truck knowing I would probably have some problems with it. To my surprise, everything worked perfectly and has continued to work. It drives like a new truck. My salesman, James More

by Gerard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Feb 05, 2022

Suburban Ford of Waterford responded

Hi! We're so happy we were able to help you out!

January 26, 2022

Dealership Rating
Employee Rating

Wow! It was actually fun buying a new car. I can’t say enough about Jeff and James. They both are so professional, knowledgeable and caring. I’m going to spread the word about the best Ford dealer around! More

by Gerard
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Jan 28, 2022

Suburban Ford of Waterford responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 21, 2022

Dealership Rating
Employee Rating

This was my second car purchased from Suburban Ford of Waterford. The streamlined sales experience is unbelievable. Everyone there is so helpful and caring. Jeff made sure everything went as smooth as can More

by Gerard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere

Jan 26, 2022

Suburban Ford of Waterford responded

Thank you for your great review. We work hard to offer high-quality service to every guest. We made sure to share this feedback with Jeff to give him the recognition that he deserves. He was delighted to hear your feedback.

July 01, 2021

Dealership Rating
Employee Rating

Not the typical experience you would get from other dealerships. We were upfront and let them know that the purchase of a new vehicle would be dependent on our trade-in. James went out to look at our More

by Bill Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere , John Duley

Jul 14, 2021

Suburban Ford of Waterford responded

Hi Bill, thank you so much for your positive comments about Suburban Ford of Waterford!

December 31, 2020

Dealership Rating
Employee Rating

I just want to say that I am so impressed with suburban Ford Waterford and my nephew James Marchetti I never expected to buy a car yesterday but they gave me everything I wanted. I will definitely go to Su More

by ivme1
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: George Anast

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