James Mccormick
James Mccormick at Gettel Hyundai of Sarasota
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James Mccormick | Page 10

Assistant Service Manager

Gettel Hyundai of Sarasota

3500 Bee Ridge Rd.
Sarasota, FL 34239

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4.8
122 Reviews

Dealership Experience

2 yrs, 2 mos

Specialties & Trainings

Hyundai & Genesis Certified in sales and service

4.8

122 Reviews

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122 Reviews of James Mccormick

December 07, 2022

Dealership Rating
Employee Rating

Great service for butler application. The car came out looking like new. Very datisfied with service. More

by Danielleavenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Gettel Hyundai of Sarasota responded

We appreciate your business and nice review! Happy Driving!

December 07, 2022

Dealership Rating
Employee Rating

Gettel Hyundai overall is efficient and service advisors are friendly and helpful. Just was very disappointed that it took 5 weeks to get the part I needed to get my car fixed and on the road again. More

by k.knoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson , Nick Parisey

Dec 08, 2022

Gettel Hyundai of Sarasota responded

Your business is valued here at Gettel Hyundai of Sarasota! Please accept our apology for any inconvenience as we experience delays in the supply chain. We want to serve all our customers as expeditiously as possible. Our Team looks forward to serving you again.

November 28, 2022

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Friendly and helpful customer service department. Always willing to assist you when you have a problem. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson

Nov 29, 2022

Gettel Hyundai of Sarasota responded

Your business is appreciated! We believe that great service begins with great people, and we have the best. Our team looks forward to serving you for many years to come.

November 26, 2022

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Bought last three cars their new car was three months out of warranty and got a $2000 repair bill and the dealer wouldn’t provide me a loaner More

by Rons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Gettel Hyundai of Sarasota responded

Thank you for the opportunity to service your vehicle. Hyundai will only allow for loaner vehicle coverage if the concern is warranty related or if an extended warranty was purchased for the vehicle. Please accept our apology if this was not clearly communicated to you prior to the appointment. If you decide to return, we do have access to rental cars on site. We take your comments seriously and strive to provide a satisfactory service experience to all of our customers.

November 17, 2022

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Employee Rating

My review is pertaining to the service department. This used to be a very good department, not anymore. They apparently are using an outside service to do scheduling. I made what I thought was an appo More

by mbolz1022
Service Communication
Recommend Dealer
No
Nov 18, 2022

Gettel Hyundai of Sarasota responded

Mr. Bolz, Thank you for your feedback about this service experience. You are a loyal and valued customer, and we are so sorry to hear your recent service visit resulted in this frustration. Your comments are concerning and will be addressed with our Management Team. Our goal is to provide a smooth transaction for all our customers from start to finish. We do hope to restore your confidence back in our dealership and earn your business in the future.

October 19, 2022

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Employee Rating

James is always great to work with. Very accommodating and friendly and takes the time to make sure the customer is taken care of. More

by bun1978
Recommend Dealer
Yes
Oct 25, 2022

Gettel Hyundai of Sarasota responded

We thank you for allowing us to service your vehicle and for taking the time to write this review. James and our Team will be here to serve you at your next appointment.

October 16, 2022

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Employee Rating

James is always helpful, and nice. He makes sure I'm taken care of when arrive. That's what Good customer service is suppose to be, that no longer exists. Thank you! More

by COGOD123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Anderson

Oct 17, 2022

Gettel Hyundai of Sarasota responded

It is our pleasure to assist you. We appreciate your business!

October 16, 2022

Dealership Rating
Employee Rating

Pretty good about maintaining car service , Free car wash, tires rotated, oil change and quick More

by acs437
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 17, 2022

Gettel Hyundai of Sarasota responded

We appreciate you choosing us to service your Kona. We will be here to serve!

October 10, 2022

Dealership Rating
Employee Rating

There is a staffing issue, so the car sat in their lot for two days waiting on service More

by RONSCLAYTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2022

Gettel Hyundai of Sarasota responded

We are grateful for your business and your patience. As with many other businesses we are navigating staffing issues and hope to be back to a full staff of advisors and mechanics quickly. We wish you many miles of driving joy!

October 10, 2022

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Employee Rating

As new cars have become scarce, this dealership has developed the reputation of being less than eager for new business and hard to deal with. More

by JOANBROWN40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2022

Gettel Hyundai of Sarasota responded

Thank you kindly for your business throughout the years. Our goal is always to provide top notch service. We look forward to serving you again, be it in Sales or Service.

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