James Mitchell

Great customer service! Always a pleasure coming into Keffer for new vehicle purchase. Richie, James, and Greg worked together to keep my trade in and new purchase in budget Always a pleasure coming into Keffer for new vehicle purchase. Richie, James, and Greg worked together to keep my trade in and new purchase in budget and I was out the door in 2.5 hours! Unheard of in a dealership More

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During detail, someone damaged top of jeep causing top to have to be repainted. Large spot of paint through top coat was gone. When arrived to get vechile after painting, no one could find it or the keys. Wh have to be repainted. Large spot of paint through top coat was gone. When arrived to get vechile after painting, no one could find it or the keys. When we picked up vechile, tire light was on and sensor had to be replaced. No previous issue with tires the only week I had it previously. Radio antenna was missing. Husband found it hooked under wipers as we were headed home. Wouldnt even fill up gas for the mess they caused. We live more than 1 1/2 hrs from dealorship. Worst car buying experience ever. Still have not received activation for LoJack services. Lojack states dealor hasnt processed the sale. Financing was not correct. Overcharged by $1000. Ended up having to redo paperwork next day after confronting finance officer. They held my tag. Had to talk to DMV. Found out they had tag since Feb 5th. Advised that we were reporting to license and theft and my tag appeared suddenly. Horrible experiences. This dealership overall is crooked and needs to be shut down. Everything was horrible! Dealership needs to be shut down. More

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Great service very helpful. Highly recommend. Very knowledgeable . Takes the time and cares about customers needs Highly recommend. Very knowledgeable . Takes the time and cares about customers needs More

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