James Morris | Page 3

Excellent Experience Harris knows JEEPS. He took the time to go over all the details and walk us through all the benefits of a JEEP. He is professional, knowledgable, frie Harris knows JEEPS. He took the time to go over all the details and walk us through all the benefits of a JEEP. He is professional, knowledgable, friendly. He takes a personal interest in the customer. More

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Great Experience and Great Deal My sales person, Laura Hall, was extremely vested in getting me the car that I wanted. She was very nice and made my entire buying experience pleasant My sales person, Laura Hall, was extremely vested in getting me the car that I wanted. She was very nice and made my entire buying experience pleasant. After some negotiating with finance, we couldn't reach my number and I was going to walk. The general manager, James Morris, stepped in and made my deal happen. I would highly recommend this dealership. My girlfriend and I both bought cars here; they gave us well over blue book for our trades and great prices on the vehicles we got. More

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Best Experience Ever I bought a new Jeep SRT and was amazed by the service level I received. The professionalism shown was amazing. The process was smooth and everyone wen I bought a new Jeep SRT and was amazed by the service level I received. The professionalism shown was amazing. The process was smooth and everyone went out of their way to make the it was the best possible. I couldn't imagine being any happier about my amazing new vehicle. James and Jason are the best. If you are looking for a Jeep these are your guys. More

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GREAT TIME BUYING MY 2014 JEEP TRAILHAWK ELLIOTT 7:06 PM To: ELLIOTT ELLIOTT 7:06 PM To: ELLIOTT ELLIOTT 5/18/2014 My wife and myself had a great time purchasing our 2014 jeep Trailhawk,we visited many dealers in search of the perfect price and customer service. Well we found it here a family atmosphere friendly honest and most of all Harris Durrani explained the car from bumper to bumper in exact understandable terms.Harris even demonstrated the self park function.The mgt team were concerned to make sure eveything was acceptable but not pushy. Making sure when we left we felt that we were giving "the red carpet treatment" not just bye and thanks. Plus they filled up the tank and detailed the car.ASK FOR A JAMES MORRIS AND TELL HIM TO SEND YOU TO HARRIS AND TOM AMES TAKES HIS TIME TO EXPLAIN ANY QUESTIONS. THE SAME TEAM THAT TOOK CARE OF ELLIOTT AND VERONICA THAT BOUGHT THE BLACK LOADED TRAILHAWK.THEY WILL "WOW YOU" P.S. THOMAS ALWAYS KEEPS HIS WORD ALSO PS BEST TRADE IN PRICE OF MY CAR THAN EVERYONE ELSE. More

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Horrible Service I would highly recommend not doing business with this dealer. I just purchased a 2014 brand new Jeep Cherokee. I got everything financed after they ca I would highly recommend not doing business with this dealer. I just purchased a 2014 brand new Jeep Cherokee. I got everything financed after they cashed the check thru my credit union they stated that I owed more money. I have worked with all the managers they don’t return any phone calls and just state figure it out so it does not mess up your credit. All the managers are rude and provide horrible customer service… DON’T DO IT!!! More

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Just purchased a new vehicle from Harris Durrani (Sales) and James Morris (General Manager). It was the best new car purchase experience I have ever had and it was because of these guys. Harris was very pe and James Morris (General Manager). It was the best new car purchase experience I have ever had and it was because of these guys. Harris was very personable and took the time to LISTEN to what I was looking for and helped me think through what vehicle would best meet my needs. How many sale people can you say that about! Actually I am surprised he isn't the head sales manager himself because of his detailed knowledge and professionalism. He was patient and took the time to allow me to test drive several models. James (The GM) also was one of the most patient and professional guys I ever met. They broke the "car salesman" stereotype for me as they never pressured or pushed anything on me. Oh and when it came to numbers - they actually DO work with you! Do your homework, Truecar.com/KBB.com/Edmu… - these guys will meet and/or beat any "fair market value price" found on the internet. My only word of caution - watch out for extended warranty pitch by the finance manager later. Call Harris Durrani for your purchase - don't waste time with other sales reps! Harris must make Krystal Koons proud More

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This was the best experience that we have ever had at a dealership. Only thing which was out of their hands was higher payment than wanted. Overall great vehicle. Richard Slater and Jimmy Collier were grea dealership. Only thing which was out of their hands was higher payment than wanted. Overall great vehicle. Richard Slater and Jimmy Collier were great and made the experience a great one. Also thanks to James Morris for working on getting us into the vehicle we wanted. More

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Noah Foreman made my first buying experience an excellent one. I was able to get the exact vehicle I wanted without any hassle and he was very straight up with all prices and fees. They were able to beat any one. I was able to get the exact vehicle I wanted without any hassle and he was very straight up with all prices and fees. They were able to beat any other dealer prices by a good margin. I would also like to thank James Morris, Phil Arrelano, and Andy for assisting in a pain free buying and finance process. I love my new Jeep Grand Cherokee and I got it for an awesome deal. I would definitely drive 4 hours again and again to deal with the excellent crew they have working there and for the money I was able to save! More

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My husband and I purchased a new Jeep Cherokee at Koons Tysons Chrysler Dodge Jeep Ram about 2 weeks ago and were very happy with the Customer Service we received. We were both prepared to deal with pushy Tysons Chrysler Dodge Jeep Ram about 2 weeks ago and were very happy with the Customer Service we received. We were both prepared to deal with pushy salespeople and rigid price lines, but were pleasantly surprised to have a hassle-free, satisfying buying experience. We worked with Harris Durrani, a very professional, personable sales associate with many years of experience. He knew the product inside and out, and made sure we were satisfied with our purchase. We also spoke with Sales Manager Phil Arellano and General Manager James Morris, both very impressive, competent gentlemen who worked with us to get the best deal in town. We could not be happier with the staff of Koons Tysons Chrysler Dodge Jeep Ram and would highly recommend this dealer for a wonderful overall car-buying experience. More

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Great experience! Everyone from the GM (James Morris) to our salesman (Tom Ames) to the Finance Manager (Rob Kraus) took care of us like we were one of their own. Everything was explained to us in full and our salesman (Tom Ames) to the Finance Manager (Rob Kraus) took care of us like we were one of their own. Everything was explained to us in full and no detail was left out. They made sure that we knew what we were getting and that we knew how to use it. There was no haggling or any of the nonsense that you would normally expect at a dealership. They didn't try to sell us on anything we didn't need and understood everything we did need. If you are the market for a new Chrysler, Dodge or Jeep I would STRONGLY recommend paying this dealership a visit. They made the whole buying process easy and fast and there was none of that waiting around and wasting time that I've had in the past at other dealerships. We were promised our 2014 Grand Cherokee on Thursday and that's exactly when we got it. They even gave us top dollar on our trade in. The Koons family has definitely made me a lifetime customer! More

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