Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Nakanishi
James Nakanishi at Honda Windward

James Nakanishi

Service Advisor

Honda Windward

45-671 Kamehameha Hwy
Kaneohe, HI 96744

5.0
50 Reviews
5.0

50 Reviews

Write a Review

50 Reviews of James Nakanishi

August 13, 2023

Dealership Rating
Employee Rating

Dealership personnel is consistently efficient and friendly. It’s a pleasure to have my car serviced with Windward Honda. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda ., Heather .

Helpful
Report | Print

July 09, 2023

Dealership Rating
Employee Rating

Friendly staff, great service and people who help take care of you and your vehicle. Can’t beat the service and staff at Honda Windward. Thank you for taking care of my vehicle! More

by Watsontanji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Brown, Derrick Higa, Justin Baker, Kanoa Chang, Del Cootey

Helpful
Report | Print

April 14, 2023

Dealership Rating
Employee Rating

Great service and reasonable prices for an oil change. Service manager was very nice and helpful. Really nice waiting area. More

by Mrchinn44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print

March 04, 2023

Dealership Rating
Employee Rating

Fast and thorough, courteous, professional service, on-time delivery, clean offices, dependable support and open early More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Baker, Brenda .

Helpful
Report | Print

January 24, 2023

Dealership Rating
Employee Rating

Kanoa was professional helpful and paid attention to detail.He is good example of Honda "cares" More

by Tylerg23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Vasconcellos, Amy Yamamoto, Cory Brown, Derrick Higa, Sharon Ducosin, Justin Baker, Kanoa Chang, Del Cootey, Del Cootey

Helpful
Report | Print

December 31, 2022

Dealership Rating
Employee Rating

They were able to fit me in for a safety check and service with only a two day’s notice. They were professional, courteous and completed the job on time. More

by Serendipity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Baker

Helpful
Report | Print
Jan 02, 2023

Serendipity responded

I took my car in on December 29 for service and a safety check. The work was done promptly and they assured me that the tires, battery, etc were in good condition. On January 1, my car did not start and I was able to have it jumped. I called Honda Windward and upon advice from Shania, I took it to O’Reilly’s to have the battery checked. They confirmed that it was a bad cell and that the battery was not charging. I then contacted Honda Windward to see if the battery on my 2020 Odyssey was covered under the warranty or extended warranty I had purchased. I initiated the first call around 9 after I found out that the battery was not charging. Shania informed me that it would be the “finance” person who would call me back. I went back and forth with Shania trying to get the finance person to call me back. There was a conversation that she would call me back in 5 minutes, but that did not happen. I finally received a call at 1:45 at which time, “Sabrina” told me that she was not able to help me or answer my question as to whether the battery was covered and that I would need to call Pacific Honda or to call back the Service Department on January 3. She did not apologize once for not returning my call earlier as promised by the other employees and was not inclined to help me because I did not purchase the car from Honda Windward. I give kudos to the service department who worked on my car on Thursday and to Shania at Honda Windward who tried to help me get my questions answered. As for the finance person, I did not feel like she was part of the Honda Windward Ohana.

October 23, 2022

Dealership Rating
Employee Rating

Organized, caring, efficient, staff. Get in and get out quickly. Has an excellent shuttle service with very pleasant driver. Office clerks and staff also excellent and explain work and c More

by Verna Hanashiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Baker

Helpful
Report | Print

September 21, 2022

Dealership Rating
Employee Rating

Excellent service! It took half the time they originally estimated it would take to complete More

by takohunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Vasconcellos, Amy Yamamoto, Cory Brown, Derrick Higa, Dalton Baker, Kanoa Chang, Rose ., Brenda ., Heather .

Helpful
Report | Print

September 12, 2022

Dealership Rating
Employee Rating

Great place to spend car care times! Excellent facilities, helpful and friendly staff made waiting for my car feel like the ocean breeze on my face on a warm sunny day in KANEOHE! More

by BOK CHOY PUNGSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kanoa Chang , Mildred Ramos

Helpful
Report | Print

August 24, 2022

Dealership Rating
Employee Rating

Always Cordial, professional, helpful, friendly, explains In detail work that was completed. Thank you very much More

by 808ACCORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Stoebner, Bob Belbas, Brian Sanchez, Aaron Swain, Derrick Higa, Dalton Baker, Justin Baker, Kanoa Chang, Heather .

Helpful
Report | Print
1
2
...
5

Dealership Inventory (368 Vehicles)

used 2019 Ram 1500 Classic car, priced at $26,995
2019 Ram 1500 Classic
used
Bright White Clearcoat exterior
Automatic
Rear-wheel Drive
$26,995
View Details
used 2020 Honda HR-V car, priced at $23,995
2020 Honda HR-V
used
Silver exterior
CVT
Front-wheel Drive
$23,995
View Details
used 2020 Ford Mustang car, priced at $33,998
2020 Ford Mustang
used
Orange exterior
Manual
Rear-wheel Drive
$33,998
View Details
used 2021 Volkswagen Atlas Cross Sport car, priced at $29,998
2021 Volkswagen Atlas Cross Sport
used
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
$29,998
View Details
used 2021 Honda CR-V car, priced at $31,888
2021 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
Front-wheel Drive
$31,888
View Details
used 2021 Toyota 4Runner car, priced at $38,788
2021 Toyota 4Runner
used
White exterior
Automatic
Four-wheel Drive
$38,788
View Details
View All Inventory