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James Pang

Overview Reviews (320) Inventory (528)

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James Pang

James Pang | Page 18

Finance Director

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.7

320 Reviews

Overview Reviews (320) Inventory (528)

4.7

320 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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320 Reviews of James Pang

July 06, 2023

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Employee Rating

With the great personal touch of Oliver McIntyre, the RCDJR Team can't be beat. RCDJR Team can't be beat. More

by tstapleton

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Oliver McIntyre , Kevin Leahy, Anthony Morrone

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Jul 07, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our team at Rockland Chrysler Dodge Jeep Ram. Thank you for your positive review. We look forward to working with you again in the future here at Rockland Chrysler Dodge Jeep Ram.

July 05, 2023

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Employee Rating

Great Experience with Rockland, have been leasing with them for the last 10 years. Outstanding Service! them for the last 10 years. Outstanding Service! More

by CETOVAR

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Vitulli

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Jul 06, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the fantastic 5-star review. We are pleased to learn that you consistently receive outstanding service from our helpful Sales Department. Your business is valued and we look forward to your next visit at Rockland Chrysler Dodge Jeep Ram.

June 30, 2023

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Employee Rating

I felt poorly treated. .Newly owned with same old bad service as usual. My car had a RECALLED due to a problem with the air bag and couldn't pass inspection the only reaso .Newly owned with same old bad service as usual. My car had a RECALLED due to a problem with the air bag and couldn't pass inspection the only reason i gave them a chance ..so disappointed I waited for 45 days for the appointment 😩 then my car never got service neater inspected.really hard to get them on the phone even though they have about 7 representatives in the service department that keep on passing the ball around. .poor service from Tom Mallie and Katrina Casaia...Next time I will try Dodge Jeep Ramsey in RT 17 in Jearsy .not the fastest service but I know they are reliable. My car never got inspected and i had to deal with that on my own and I got the feeling that the air bag issue never was solved..wasted time and money got to pay them $270 at the end..avoid them if you can. It will be a costly mistake. They also played games with receiving a text message that you have to reply in order to authorize services that you dont need and recurring in over charges...if you looking for an oil change in your Jeep go to Valvoline and your car will be safer.. More

by laranarene.ort

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chris Trois, Robert Pearlmutter, Ken Cestero Campos, David Del Cristo , Mike Laporta, Kevin Leahy, Anthony Morrone, Devin Roberts, Wayne Schneider

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Jul 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you regarding a recall repair and inspection with our Service Team. Please email me with your preferred contact information. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 30, 2023

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My whole experience with leasing my Jeep was perfect from start to finish. I will highly recommend. start to finish. I will highly recommend. More

by katkrazy16

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Barry Rosenwasser

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Jun 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thanks so much for this great review and recommendation! Our Sales Team always strives to make our customer's experience perfect from start to finish. Come visit us again here at Rockland Chrysler Dodge Jeep Ram for any of your future automotive needs.

June 27, 2023

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Andrew Gordon was extremely helpful. He tried his best to help us get into our new car. He tried his best to help us get into our new car. More

by Geep

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Samuel Burgos, Robert Pearlmutter, Andrew Gordon , Tommy from service

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Jun 27, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the awesome review! Its great to know that our Sales Team provided you with a helpful experience and did their best to get you a new vehicle. We hope to see you again in the future here at Rockland Chrysler Dodge Jeep Ram.

June 20, 2023

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Excellent experience. Brian Gehan was excellent. He made the whole process very smooth and quick. The best buying experience I've had. Brian Gehan was excellent. He made the whole process very smooth and quick. The best buying experience I've had. More

by CHRIS@SUNBLUEENERGY.COM

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Brian Gehan

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Jun 20, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Chris, thank you for your amazing review of Rockland Chrysler Dodge Jeep Ram! We are thrilled to learn that you had an excellent experience with our Sales Team and we congratulate you on your purchase. Take care!

June 15, 2023

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Employee Rating

Ada and Dave were friendly, professional and very responsive! It was a really great experience! responsive! It was a really great experience! More

by SUE PENA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ada Cruz, Dave fron the pre-owned Superstore

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Jun 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Sue, we strive for a high level of customer satisfaction in all aspects of our dealership here at Rockland Chrysler Dodge Jeep Ram. We are glad to know that our team was responsive, professional, and friendly during your visit. Excellent reviews like yours help us to continually improve to be the best.

June 13, 2023

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Everyone was accommodating and worked quick/efficient. I would recommend this dealership to my friends and family. I would recommend this dealership to my friends and family. More

by andrealee0611

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Gunst, Ken Cestero Campos

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Jun 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It makes us proud to know that our team was accommodating and worked efficiently during your visit. If you ever have any future needs, we are always here to help at Rockland Chrysler Dodge Jeep Ram.

May 31, 2023

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Everything went smooth as possible salesman was extremely helpful as well as finance department would definitely recommend helpful as well as finance department would definitely recommend More

by LATASSAJ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello and thank you for giving our Sales and Financing Team such a highly-rated review. We are so happy to learn that the Sales Team was very helpful. We appreciate your business at Rockland Chrysler Dodge Jeep Ram and welcome you back anytime.

May 26, 2023

Dealership Rating

Employee Rating

I was at the right place at the right time. We quickly made a deal that was good for the both of us. We quickly made a deal that was good for the both of us. More

by ROBRANALLO95

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ken Cestero Campos, Andrew Gordon

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May 27, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the highly-rated review. We are happy to learn our Team was able to meet all your needs. We hope you continue to choose Rockland Chrysler Dodge Jeep Ram for all your automotive needs.

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