James Paolo
James Paolo at Boucher Chevrolet of Waukesha

James Paolo

Service Advisor

Boucher Chevrolet of Waukesha

1421 E Moreland Blvd
Waukesha, WI 53186

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of James Paolo

July 31, 2025

Dealership Rating
Employee Rating

It was a pleasure to work with Dave Allard to find a new vehicle that fit my needs. Thanks! More

by CPKPETERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Allard

Jul 31, 2025

Boucher Chevrolet of Waukesha responded

Here at Boucher Chevrolet of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jim Paolo General Sales Manager 262-549-1000

July 23, 2025

Dealership Rating
Employee Rating

Fast repair and great communication. My only complaint is that it took 4 days to get the car in to diagnose an issue covered under warranty on a brand new vehicle. More

by miller_adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Boucher Chevrolet of Waukesha responded

Adam, thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

July 18, 2025

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Employee Rating

Very pleasant buying experience with the team at Boucher and Sina in particular. We stopped in the dealership without an appointment to test drive 2 vehicles. Sina was pleasant, and very knowledgeable about More

by brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Allard, Sina John Isa , Joel in service

Jul 18, 2025

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Paolo General Sales Manager 262-549-1000

July 01, 2025

Dealership Rating
Employee Rating

James answered all of my questions. He even took the time to assist me with filling out an app. More

by dewill18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

June 26, 2025

Dealership Rating
Employee Rating

The dealership was very clean and neat. The employees were all very friendly and helpful. More

by JIMADLAM
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

Jun 26, 2025

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

May 25, 2025

Dealership Rating
Employee Rating

David Kastner was very helpful and made my car purchase easy. Love my new Trax! More

by PVOSS03
Recommend Dealer
Yes

Other Employees Tagged: David Kastner

May 25, 2025

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Obernberger Service Manager 262-549-1000

May 16, 2025

Dealership Rating
Employee Rating

Seemed really willing to work with us. Felt very comfortable with our salesman. Very knowledgeable. More

by GRANTED_115
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

May 15, 2025

Dealership Rating
Employee Rating

Everyone was very polite and courteous, the service was outstanding and the purchasing procedure was fairly quick. More

by davidsjuarez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joann Blake, Tyler Zimmerman

May 15, 2025

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

May 15, 2025

Dealership Rating
Employee Rating

Excellent service. Service reps and management always helpful. Facility is clean and everyone very professional More

by steveeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Paolo , Joe Obernberger

May 16, 2025

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

May 13, 2025

Dealership Rating
Employee Rating

The car wasn't working properly. Dropped it off on Monday had an appointment for Wednesday and Tuesday morning James called with the news that I needed a transmission. He told us how More

by KFERSCHL
Recommend Dealer
Yes

Other Employees Tagged: James Paolo

May 13, 2025

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

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